26-48 Resource Services Manager (MAN 190) - University Libraries chez West Chester University, PA

About the Department

Join a vibrant campus community whose excellence is reflected in its diversity and student success. West Chester University of Pennsylvania's University Libraries invites applicants for the position of Resource Services Manager.

West Chester University, a member of the Pennsylvania State System of Higher Education, is a public, comprehensive institution committed to offering high-quality undergraduate education, select post-baccalaureate and graduate programs, and a variety of educational and cultural resources for its students, alumni, and citizens of southeastern Pennsylvania. We are a community of educators dedicated to developing graduates who succeed personally and professionally and contribute to the common good.

WCU proudly offers a positive and purposeful work environment; comprehensive employee benefits including health, vision, and dental insurance along with many wellness programs; a commitment to work-life balance including generous paid vacation, paid sick time, military leave and paid time off for most major holidays; and a University mission to support employee personal and professional growth including a tuition waiver for self and family members, training and development, and advancement opportunities. 

The University Libraries empower intellectual exploration through building connections, collections, and community.    As an active partner in the University’s academic programs, the libraries are a major contributor to WCU’s core mission of student success. The faculty members serve as both instructors of information literacy and stewards of library resources. The staff members support the operation of the libraries whether it be assisting patrons at help desks, making the various library resources ready for patron use, or providing access to library technology. The Resource Services Unit supports original and copy cataloging, metadata creation and management, acquisitions, electronic resources and discovery, and digital services and materials.

Reporting to the Associate Dean of University Libraries, the Resource Services Manager oversees the personnel, budget, equipment, and systems for the Resource Services Unit; develops, recommends, and implements metadata and cataloging practices, policies and procedures, and technologies optimize technical services workflows; and fosters collaboration with library faculty to support collection development, discoverability, preservation, and digital initiatives to support student success and faculty teaching and research. As a key member of the library administration team, the Resource Services Manager also participates in the development and implementation of strategic plan goals and strategies. 

The ideal candidate will demonstrate strong supervisory and organizational leadership skills; a commitment to diversity and inclusivity; excellent communication and collaboration abilities; and will bring a strong vision to strategically assess gaps, identify areas for growth, and develop goals and strategies. 

Responsibilities include:

• Manage operations for metadata, cataloging, acquisitions, electronic resources and discovery, preservation, and digital services and materials
• Develop and maintain documentation 
• Implement staff training 
• Manage Resource Service Unit staff including hiring, scheduling, appraisals and evaluations
• Oversee the budget, equipment, and systems 
• Work collaboratively across University Libraries to develop and implement practices, policies, procedures, and technologies to optimize technical service workflows 
• Maintain current knowledge of national and international standards and emerging practices for technical services including metadata, linked data, BIBFRAME, and WCAG guidelines, library systems, applications, and emerging technologies
• Maintain current knowledge of university policies, procedures, and collective bargaining agreements
• Collaboratively manage library systems and ILS
• Collaborate closely with the Director of Public Services on collection management, library systems, and staffing
• Participate in strategic plan development and implementation
• Participate as a member on the Assessment Steering Committee
• Participate in library committees, task forces, and project teams as needed
• Perform other duties as assigned

Position Duties

• Bachelor’s degree
• Three (3) years supervisory or management experience in technical or resource services
• Three (3) years library technical services experience including metadata, cataloging, acquisitions, digital collections, and/or electronic resources
• Three (3)  years experience with library service platforms, tools, and applications
• Demonstrated project management experience

Minimum Qualifications

• An American Library Association Accredited Master’s degree or equivalent experience as a supervisor or manager in technical services
• Demonstrated experience with OCLC cataloging and metadata tools, electronic resource management systems (ERMS), special/rare materials cataloging, and/or licensing
• Demonstrated experience with Alma and PrimoVE or similar integrated library systems
• Demonstrated experience with ILS migration
• Demonstrated knowledge of standards and emerging practices for technical services

Other Qualifications

Candidates should apply online at https://www.schooljobs.com/careers/wcupa. A cover letter, resume, and three professional references are required. Incomplete applications will not be reviewed.

Review of applicants will begin immediately and continue until the position is filled.

Applicants must successfully complete the interview process to be considered as a finalist. All offers of employment are subject to and contingent upon satisfactory completion of all pre-employment background checks.

Developing and sustaining a diverse faculty and staff advances West Chester University’s educational mission. West Chester University is an Affirmative Action - Equal Opportunity Employer.