RunBuggy Reserve Specialist chez RunBuggy OMI Inc.

Description

About Us:

RunBuggy is the most technically advanced automotive logistics platform on the market. Period.

Backed by Porsche Ventures and Hearst Ventures, RunBuggy is transforming the way cars move. Our cutting-edge technology is trusted by some of the largest OEMs, captive finance companies, and automotive lenders in the world to streamline vehicle transportation at scale.

RunBuggy’s end-to-end platform connects car shippers and haulers in real time - eliminating the friction of traditional load boards and costly custom software. For shippers, RunBuggy integrates directly into existing management systems, reducing transportation costs and accelerating delivery timelines. For transporters, we offer a smarter, more profitable way to find, accept, and manage loads - all from a single app.

Since launching in 2019, RunBuggy has grown to over 150 team members, facilitated the movement of hundreds of thousands of vehicles, and attracted tens of thousands of transporters across the U.S.

We’re not just building a better logistics platform - we’re redefining the future of automotive transportation.

About the Role:

RunBuggy is building on our successes and learnings from working with the biggest brands in the automotive industry, and we are expanding our offerings to meet the needs of our most demanding enthusiast clientele. We call it RunBuggy Reserve. 

If RunBuggy Platinum Service is travelling “Business Class”, RunBuggy Reserve is securing your own “Private Jet”. RB Reserve offers a concierge-level service, coordinating the most exacting logistics details for customers of targeted automotive enthusiast events, activities, auctions, and platforms.  

What You Will Be Doing:

• Coordinating with Senior Leadership, you will start by driving the development of the program, sharpening the finer policy points and details in coordination with Marketing, Sales, Operations, and Legal to define the program standards for Transporters, and coordinating with RunBuggy Sales Account Executives to identify and get placement within specific opportunities with Shippers and their VIP clientele.
• As RunBuggy Reserve launches, you will work with operations to maintain a curated list of eligible transporters, and most significantly, negotiate and facilitate the coordination of individual reservations, including pricing and extensive logistics details, ensuring that experiences run as smoothly as possible, and when something goes wrong, a mutually agreed-upon resolution is worked towards.
• High-visibility enthusiast activities may require an on-site presence from you and/or other RunBuggy personnel to build relationships or to assist in the facilitation of additional requested services.
• As the program grows, you will work with RunBuggy stakeholders to develop the partner ecosystem for additional requested services (e.g., local detail or refueling service providers).
• During non-event periods, you may assist the broader RunBuggy operations concierge team with training or provide additional hands-on support as needed.
• Throughout, your commitment to fulfilling exacting requirements will fuel the growth of RunBuggy Reserve. 
• Additional duties as required.

Candidates who submit a cover letter (1 page) expressing their interest and explaining how their experience aligns with the role will receive preference in the review process.

Requirements

What You Bring to the Team by Way of Skills and Experience:

• High School Diploma or equivalent required; Bachelor’s degree in business, management, or related field preferred.
• 5+ years actively participating in the automotive enthusiast community.
• Strong knowledge of enthusiast events and stakeholders in this ecosystem, with a professional network to match.
• Deep understanding of the exacting requirements needed to coordinate transportation of high-end vehicles and coordinating with individuals who have demanding expectations.
• Excellent communication, sales, negotiation, facilitation, problem-solving, and stakeholder engagement skills are a must. Must know how to work tactfully and smoothly to achieve results when emotional outcomes also matter.
• Experience with SaaS platforms or tech-enabled logistics solutions.
• Proven ability to lead cross-functional initiatives and drive adoption.
• Ability to understand and appreciate the nuanced requirements associated with high-end clientele and be able to directly meet and exceed expectations while also conveying and enforcing that those expectations are met by other participating stakeholders.
• Strong relationship-building skills with carriers, shippers, and internal team.
• Experience leading engagement initiatives and feedback forums.
• Excellent communication and conflict resolution abilities.
• Ability to work with Marketing, Legal, Product, Operations, and Customer Success teams.
• Strategic thinking and alignment with organizational goals.
• Project management and change leadership skills.
• Ability to self-sufficiently decide and determine the best fitting solution for customer-specific situations, evaluating, negotiating, and securing a commitment from the transporter best equipped to provide those services, providing a profitable quote to the customer. 

Certificates, Licenses, and/or Registrations:

• None required. ASE Certification or OEM Factory Certifications preferred.

Travel Requirements:

• Occasional travel (<25% per year), especially during launch. Advanced notice will be given when foreseeable. 

What is in it for You and Why you Should Apply:

• Market competitive pay based on education, experience, and location. 
• Highly competitive medical, dental, vision, Life w/ AD&D, Short-Term Disability insurance, Long-Term Disability insurance, pet insurance, identity theft protection, and a 401(k) retirement savings plan.
• Employee wellness program. 
• Employee rewards, discounts, and recognition programs.
• Generous company-paid holidays (12 per year), vacation, and sick time.
• Paid paternity/maternity leave.
• Monthly connectivity/home office stipend if working from home 5 days a week.
• A supportive and positive space for you to grow and expand your career.

Pay Range Disclosure:

The advertised range represents the expected pay range for this position at the time of posting based on education, experience, skills, location, and other factors. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

RunBuggy is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination, harassment, and retaliation on the basis of race, color, religion, sex (including gender identity and sexual orientation), pregnancy, parental status, national origin, age, disability, genetic information, or any other status protected under federal, state, or local law.

Applicants must be currently authorized to work in the United States.

Please, no agencies.