Homeoffice VP, Servicing Project Management chez Finance of America Corporation

About Us

At Finance of America, we help homeowners unlock the joy that comes from realizing the full potential of their retirement. Many people have significant wealth tied up in their homes and want to use it meaningfully in their next chapter. Our unique range of reverse mortgages allow homeowners 55+ to access that wealth while maintaining control over their home and financial future. With options tailored to their unique goals, we provide the financial flexibility they need to move forward with confidence.

Finance of America is guided by five values: We are customer obsessed, they are why we exist. We raise the bar. We take extreme ownership. We practice genuine collaboration. And we unleash our excellence. Together we are actualizing our vision to be the most beloved brand for homeowners in their next chapter.

To learn more about us, visit www.financeofamerica.com

Purpose of Role

Responsible for leading cross-functional projects that drive operational excellence, compliance, and innovation within the servicing and asset management functions. This role ensures projects are delivered on time, within scope, and aligned with organizational goals, supporting both internal teams and external partners.

Key Responsibilities and Expectations

• Champions cross-functional projects that transform servicing operations and deliver measurable business value.
• Develops, implements, and manages project plans for servicing initiatives, including technology adoption, process improvement, and compliance enhancements
• Coordinates with servicing, asset management, and IT teams to gather requirements, define deliverables, and ensure stakeholder alignment.
• Drives project progress using Agile or traditional methodologies, track milestones, and communicate status updates to leadership and stakeholders.
• Identifies, assesses, and mitigates project risks and issues, ensuring prompt resolution and minimal impact on operations.
• Facilitates meetings, documents decisions, and maintains comprehensive project records and reports.
• Ensures compliance with regulatory requirements and company policies throughout the project lifecycle.
• Supports system enhancements and process optimization within servicing and asset management.
• Performs other duties as assigned.

Reports To

• SVP, Asset Management

Qualifications - Experience/Skills/Competencies

• Minimum 8 years of progressive project management experience in financial services or mortgage servicing.
• Minimum 5 years of experience in progressively leadership roles.
• Experience managing initiatives with corporate-wide processes or large-scale impact with the ability to take initiative, work autonomously, and drive projects forward to completion.
• Demonstrated success leading large-scale transformation initiatives with experience in Agile and/or Waterfall project delivery methodologies.
• Strong understanding of mortgage servicing operations, regulatory requirements, and compliance standards.
• Executive presence and ability to influence at all levels.
• Excellent verbal, written, and interpersonal communication skills; ability to work effectively in a team environment.
• Experience leading cross-functional project teams. 
• Ability to take initiative, work autonomously, and drive projects forward to completion.
• Proficiency in project management and collaboration tools (e.g., Jira, MS Project, Excel, Visio, SharePoint).
• Familiarity with system integrations, UAT, change management, and business process mapping.

Qualifications - Education - Required

• Bachelor's Degree

Qualifications - Education - Field(s)/Profession(s)

• Business Administration, Finance, Project Management, or a related field.
• Certifications such asPMP, Agile/SCRUM, Six Sigma.

Qualifications - Education - Preferred

• Master's degree

Compensation

The base salary range for this position is ($150,000 - $180,000) inclusive of all geographical differences in the labor market. The base salary for the position will be determined based on factors such as the candidate’s work location, skills, education, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members in determining any final offer. We offer a competitive benefits package including health, dental, vision, life insurance, paid time-off benefits, flexible spending account, 401(k) with employer match, and ESPP.

Additional Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. 

Finance of America is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.