Site Coordinator chez Ricoh Americas Holdings

• Assist with package pickup, stocking inside the office, and managing inventory (e.g., swag, snack shack).
• Support trainers with room setup, swag placement, preparation, and running extension cords.
• Oversee facilities and room setup requests.
• Communicate with Training Coordinators.
• Learn and use systems such as MyBuy, Swag Store, and Service Zone.
• Basic computer skills required: email, Microsoft Word, Excel, and office systems.

Accountable for daily operations of a solo-person site. Responsible for performing contracted office services including, but not limited to:

• Copy services
• Courier services
• Managed print services
• Hospitality
• Imaging
• Mail services

• Operate office equipment: PC, copiers, multifunction devices, imaging & mail equipment.
• May handle: courier services, reception, switchboard operations, shipping & receiving, mail delivery/processing.
• Daily customer interaction and relationship management.
• Implement and manage Ricoh Service Excellence programs.
• Operate equipment/software efficiently to meet service level agreements.
• Achieve cost efficiency through effective use of materials and supplies.
• Maintain daily routines: work orders, contractor monitoring, inspections, reporting facility issues.
• Interact with vendors, facility management, and occupants.
• Manage office supply inventory and reorder as needed.
• Coordinate conference rooms and A/V equipment resources.
• Maintain positive internal relationships through professional communication.
• Collect and report data to leadership and customers (e.g., monthly reports).
• Ensure financial responsibilities are met.
• Perform other duties as assigned.

• High school diploma or GED required.
• 1+ years of experience in a related field (B2B and/or technical).
• 1+ year of customer-facing experience required.
• Demonstrated understanding of technology.

• Tactical thinking and problem-solving skills.
• Ability to present to small groups.
• Basic customer service and technical aptitude.
• Strong written and verbal communication skills.

• Office environment with standard lighting, ventilation, temperature, and noise levels.
• Diverse work assignments requiring interpretation and application of complex material.
• Some physical effort required: walking, standing, bending, lifting (up to 50 lbs).
• Moderate dexterity: use of keyboard, calculator, hand tools, and coordination.

Company