ADMINISTRATIVE ASSISTANT/TREATMENT TECHNICIAN chez Horizon Behavioral Health

Description

ADMINISTRATIVE ASSISTANT DUTIES:

• Maintains the executive's appointment schedule by planning and scheduling meetings, conferences, and teleconferences.
• Maintain master corporate calendar of all all-hands events, conferences, holidays, birthdays, vacations, license, etc.
• Generate memos, emails, and reports when appropriate
• Monitor, screen, respond to, and distribute incoming communications
• Liaise with internal staff at all levels.
• Develop and maintain an organized filing system of paper and electronic documents.
• Handle requests and queries appropriately
• Maintain office supplies by checking inventory and ordering items.
• Develop and sustain a level of professionalism among staff and patients.
• Prepare internal and external corporate documents.
• Balance conflicting priorities to manage workflow, ensure the completion of essential projects, and meet critical deadlines.
• Ensure COO is prepared for upcoming appointments by gathering materials necessary for each meeting.
• Coordinate and manage special projects, including working collaboratively with staff to ensure projects meet deadlines
• Handle phone, email, and postal mail inquiries and respond appropriately
• Knowledge of services rendered.
• Maintain a clean or orderly work area.
• Work as a member of the team, willingly providing backup support for front desk and MA position when appropriate and actively supporting corporate goals
• Maintain Strict Confidentiality

Treatment Technician Duties:

• Follows standard assessment protocols for procedures
• Assumes responsibility and accountability for individual patient care judgments and actions
• Performs procedures according to established standards
• Maintains competency in TMS, Spravato, and NFB Treatments
• Documents patient responses specific to the procedure provided
• Provides for the care, welfare, safety, and security of the patient
• Adhere to all HIPAA, OSHA, Federal, and State Laws

Requirements

Qualifications:

• 2 years of pertinent college level work or a minimum of 4 years pertinent work experience - Health Care Administration or Medical Assistant Course of Study Preferred
• 2 years of administrative assistant experience
• Demonstrated ability to work independently and as a team player.
• Tactfulness.
• Demonstrate willingness to adapt to change.
• Pleasant phone manner.
• Must be a self-starter and dependable.
• Able to prioritize workload while remaining flexible.
• Confident, positive manner.
• Customer service experience.
• Word processing, data entry, 10-key, telephone, and computer experience.
• Customer service experience.
• Word processing, data entry, 10-key, telephone, and experience in troubleshooting/fixing computer issues are necessary