Sales Associate (Full-Time) chez Atlanta History Center

Description

Are you passionate about creating memorable experiences and building strong client relationships, especially in the wedding industry? Join our dynamic team as a full-time Sales Associate, where you'll play a key role in driving private event sales at two of Atlanta’s most iconic locations—the Margaret Mitchell House in Midtown and our main campus in Buckhead. This sales associate will start with training at the Buckhead main campus and will transition to primarily selling and working events at the Margaret Mitchell House. We’re looking for a motivated, client-focused professional who thrives in a collaborative environment and is dedicated to delivering exceptional service. If you're eager to grow your career in a mission-driven organization while contributing to unforgettable events, we invite you to be part of our story.

Requirements

• Collaborate with AHC staff and cross-functional departments to align events with institutional objectives and the overall mission.
• Serve as point of contact for private event inquiries, including weddings, photo shoots, nonprofit functions, and corporate gatherings.
• Conduct site tours and manage all aspects of event coordination, including booking, contracts, planning, and on-site execution.
• Work closely with brides to bring their dream ceremony to life, followed by a lively reception in the Trellis Room.
• Accurately document all event details using event management platforms such as Caterease, Prismm, and Nowsta to ensure seamless execution.
• Coordinate with internal teams—including Gardens, Guest Experience, Housekeeping, and Security—to deliver a successful and memorable event experience.
• Build and maintain professional relationships with clients, wedding planners, caterers, decorators, and other vendors to foster open communication and ensure smooth operations.
• Respond to all client communications promptly, including emails within one business day and calls as quickly as possible, demonstrating a strong sense of urgency.
• Represent the organization with a friendly, positive, and confident demeanor, balancing warmth with professionalism.
• Maintain high levels of organization and attention to detail, with the ability to identify inconsistencies and areas for process improvement.
• Assist with hands-on event setup and breakdown of tables and chairs, both indoors and outdoors, as needed.
• Attend networking events, trade shows, and industry gatherings to develop new relationships and drive event sales.
• Contribute to the continuous improvement of marketing collateral and sales materials to ensure alignment with current offerings and brand standards.
• Participate in regular weekly and monthly coordination meetings with internal stakeholders to ensure shared understanding of event logistics and strategic goals.

Qualifications

• Bachelor's degree from an accredited college or university.
• Minimum two years of guest service experience in the hospitality industry.
• Proficient in math, with the ability to manage budgets and analyze event-related data accurately.
• Proficiency with Microsoft Office (Excel, Word, Outlook).
• Ability to work evenings and weekends.

BENEFITS & PERKS

At the Atlanta History Center, we value your hard work and commitment. Here’s what we offer to ensure you feel appreciated and supported.

Work-Life Balance

• Paid time off benefits are awarded following 60 days of employment, eleven paid administrative holidays, bereavement leave, parental leave, time off to vote, and court leave.

Health & Wellbeing

• Medical + Medical Reimbursement Expense Plan, Dental, Vision, Employer-Paid Life Insurance (1x salary), Employer-Paid Long-Term Disability, Voluntary Life Insurance, and Supplemental AFLAC policies.

Financial Security

• Traditional 403(b) Retirement Savings Plan (pre-tax contributions), Roth 403(b) Retirement Savings Plan (after-tax contributions), Employer Non-Elective Contribution following two consecutive years of service requirements (100% vested)

Community

• Free family membership, AHC event/program discounts, including summer camps, and a 10% museum shop discount.