Manager, Product Commercialization and Engagement chez Syndigo
Syndigo · Chicago, États-Unis d'Amérique · Onsite
- Senior
- Bureau à Chicago
Syndigo powers the continual flow of data and content throughout the entire commerce ecosystem— accelerating delivery of accurate and compelling information that increases sales on every shelf. We are the recognized leader in software and services for the management of master data, product information, digital assets, and content syndication and analytics across industries including grocery, foodservice, hardlines, home improvement, oil & gas, pet, health and beauty, automotive, apparel, and healthcare products.
Syndigo serves the industry’s largest two-sided network, connecting more than 50,000 global users across 12,000+ global brands with more than 1,750 global retailers.
Basically, we're the people that deliver the rich, accurate product content that helps consumers shop online with confidence, and helps brands and retailers operate efficient product supply chains. We cannot do all of this without our amazing employees who make the magic happen here at Syndigo. As we continue to grow, we’re always looking to identify talented individuals to join our team.
**This position is open to candidates in the Chicagoland area**
We are looking for a highly motivated Product Commercialization and Engagement Manager to drive the operational, communication, and stakeholder engagement processes that ensure successful product delivery and adoption. This role owns the administration and governance of product platforms (ProductBoard, Jira, intranet), oversees go-to-market processes, and manages release communications to internal stakeholders and clients.
As a people leader, you will manage and mentor a team of Project Managers, aligning them with organizational goals and ensuring execution excellence. This role requires strong organizational skills, cross-functional collaboration, and the ability to translate complex product initiatives into clear, actionable plans for both internal and external audiences.
HOW WE’LL BE WINNING TOGETHER DAY TO DAY
- Manage administration and process ownership for ProductBoard, Jira, and the Product intranet.
- Oversee go-to-market and commercialization activities, including feature demos, release communications, and stakeholder engagement groups.
- Serve as the key communication bridge between product teams, internal stakeholders, and clients to ensure feedback is captured and incorporated into product planning.
- Manage, mentor, and develop a team of Project Managers, ensuring clear goals, accountability, and alignment with business priorities.
- Track and report on product delivery health using dashboards, Jira reports, and other metrics tools.
- Partner with product management, UX, engineering, and business stakeholders to support cross-functional alignment and execution.
- Identify risks, gaps, and blockers across migrations, releases, and GTM activities; proactively drive resolution.
- Support continuous improvement in product operations and commercialization processes to enable scale.
WE SHOULD TALK IF THIS SOUNDS LIKE YOU
- 7+ years of experience in product operations, commercialization, or program management within a technology-driven environment.
- 3+ years of experience managing or mentoring project managers or cross-functional teams.
- Strong understanding of product lifecycle management, go-to-market processes, and Agile/SDLC frameworks.
- Proficiency with Jira, Confluence, and ProductBoard (or similar platforms).
- Exceptional communication skills, with the ability to influence stakeholders and simplify complex product updates.
- Proven ability to manage multiple initiatives and stakeholders simultaneously in a fast-paced environment.
- Bachelor’s degree in business, engineering, or related field; advanced degree a plus.
Your individual compensation within the budgeted salary range is determined based on your skills, education, experience, and internal equity. This position is Bonus Eligible.
For full-time U.S. based-employees, we offer competitive health insurance benefits, PTO and volunteer time off, employer-paid short- and long-term disability, parental and adoption leave, 401(k), and tuition reimbursement.
Diversity, Equity & Inclusion
To achieve the best version of our organization, we know it takes new ideas, new approaches, new perspectives and new ways of thinking. A purpose we are 100% committed to cultivating.
Diversity is woven into our fabric at Syndigo and it’s how we stay an industry leader, innovating technology solutions that equip our customers with everything they need to be successful!
All are welcome here and we invite you to join our team if you are ready to help us continue that growth!
GDPR/CCPA
Syndigo, to process applications, holds onto data for a "reasonable time" after applications are submitted. This data is stored for Syndigo's internal use by HR/Recruiting Staff only. Verified requests for data deletion and exports will be completed upon request.
Syndigo Job Applicant Privacy Notice
At Syndigo, we care about your privacy. As you go through our recruitment process, we are committed to being transparent about how we process your personal data. To learn more about how Syndigo processes your personal data, go to our Job Applicant Privacy Notice.
