Senior Manager, Service Delivery & Consulting chez RubinBrown LLP

Founded in 1952, RubinBrown LLP is one of the nation’s leading accounting and professional consulting firms. The RubinBrown name and reputation are synonymous with experience, integrity and value.

RubinBrown redefines the full-service experience by combining technical and industry expertise with a commitment to personal and high-level relationships.

General Description

The Consulting Services group advises our clients on a wide variety of business related areas including: 

• Bankruptcy Consulting
• Business and IT Strategy
• Business Process Improvement
• Data Analysis
• Enterprise Risk
• ERP Implementation
• Forensic Accounting
• Information Technology Audits
• Internal Audits
• Litigation Support
• Mergers and Acquisitions (M&A) / Transaction Advisory Services (TS)
• Sarbanes Oxley Compliance
• Valuation Analyses
• Other Financial, Economic and Risk related Engagements

RubinBrown is seeking a service delivery leader with hands-on experience leading process redesign, technology implementation, and organizational change projects.    The leader will build strong relationships with client peers. This role requires 100% accountability and the ability to provide a healthy combination of strategic leadership and tactical execution.  The role is as a player/coach - someone that can lead effectively, while also rolling up their sleeves and contributing to the team.

Our ideal candidate would have the desire to be part of a collaborative, high energy, and high performing team that offers opportunities for growth and development.  This candidate will excel in a fast-paced transaction environment and would have a diverse background in Business Operations, Operations Consulting and/or Finance.

Major Responsibilities

Delivery Executiion

• Play a leadership role in defining or redesigning business processes to achieve organizational and project objectives
• Lead fact-finding meetings with subject-matter experts; develop and recommend changes to current business practices; Critically analyze alternatives to current-state issues; develop process and procedure documentation
• Demonstrated ability to:
  • Lead complex implementation programs with multiple work streams including both business process, technology and change management tracks
  • Efficiently document and analyze client business processes, think critically about new and alternative operating models and develop recommendations to solve business issues
  • Design the project approach and develop the project plan to achieve the project objectives within a specified timeframe
• Implement operations and technology solutions by owning and managing elements of the implementation; conducting design and implementation reviews; researching and resolving issues; escalating issues to appropriate authority; following production, productivity, quality, and customer service standards; identifying work process improvements
• Lead team members in managing and communicating project status and open issues; prepare reports; identify, manage, and resolve issues; track and manage project budgets
• Establish and maintain executive relationships aligned with process improvement, technology or change management implementation efforts
• Meet regularly with key decision makers; build and strengthen relationships with management and client stakeholders
• Maintain and share professional knowledge through education, networking, events, and presentations

Preferred Experience/Background/Skills

• Bachelor’s degree in Business, Finance, Operations, Management Consulting or a related degree
• Master’s degree, preferred
• At least ten years of experience in consulting: Process Improvement, Project Delivery
• At least five years of industry experience in Healthcare or Insurance preferred
• Excellent verbal and written communication skills 
• Ability to work independently and as part of a team
• Highly effective and persuasive communication skills
• Strong presentation skills and a high level of comfort explaining services to a variety of individuals/groups.
• Proficiency with data analysis, forecasting, and budgeting.
• Advanced MS Office skills: Word, Excel, PowerPoint and Visio
• Strict adherence to professional ethics

Working Conditions

• The typical office hours are 8:00 a.m. to 5:00 p.m.
• Hybrid model (2-3 days in the office/week).
• Ability to sit for long periods of time.
• Ability to move throughout office.
• Ability to lift, carry, push, pull up to 30-50 pounds.

One Firm

To foster a highly respected, inclusive culture that helps foster and promote an environment that is diverse and equitable for all team members and the firm to achieve growth and deepened expertise. RubinBrown is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

EEO Employer W/M/Vet/Disabled

RubinBrown is an independent member of Baker Tilly International, the 9th largest accounting and business advisory network in the world. For more information, visit www.RubinBrown.com.

Colorado, Nevada and Illinois Salary Statement:

The salary range displayed is specifically for those potential applicants who will work or reside in the states of Colorado, Nevada or Illinois, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant skills and prior relevant experience, degrees and certifications (e.g. JD, MBA, CPA, CFE, CISA, CFP). 

Manager, Service Delivery & Consulting

Benefits Summary