Accounts receivable assistant - full or part-time chez Cluttons

The role

To support the delivery of high-quality client accounting services by accurately processing banking and financial transactions, maintaining robust records, and ensuring compliance with industry standards including RICS and The Property Institute (TPI). The role works closely with a busy credit control team and sits within a wider group of over 35 finance professionals serving clients across the corporate, investor, and infrastructure sectors.

We offer flexibility with both full-time and part-time options for this role, but it’s important that the individual is able to work across all five working days.

About the team

You’ll be part of a collaborative and professional team of 35+ finance specialists delivering client accounting services across a diverse portfolio of corporate occupiers, institutional investors, and infrastructure clients. The team is committed to excellence, compliance, and continuous improvement in financial service delivery, with strong integration between cashiering, credit control, and client accounting functions.

Responsibilities

Cashiering & Transaction Processing

• Process incoming payments from tenants and clients (e.g., BACS, cheques).
• Accurately allocate receipts to tenant accounts and property ledgers.
• Monitor daily bank activity and ensure timely posting of transactions. 
• Process and deposit payments at the bank, including rent and deposit cheques, ensuring accurate documentation and reconciliation.
• Record and track tenant rent deposits, ensuring compliance with relevant regulations and internal procedures.

Reconciliations & Financial Integrity

• Assist with bank reconciliations and investigate discrepancies.
• Maintain accurate financial records in line with client mandates and internal controls.
• Support month-end and year-end financial close processes.

Compliance & Regulatory Standards

• Ensure all cashiering activities comply with internal policies, client instructions, and relevant regulatory frameworks.
• Adhere to RICS (Royal Institution of Chartered Surveyors) professional standards, particularly around client money handling and financial transparency.
• Follow TPI (The Property Institute) protocols to ensure correct treatment of client funds and instructions.

Credit Control Support

• Work closely with the credit control team to ensure timely allocation of receipts and resolution of payment queries.
• Assist in identifying and escalating overdue accounts or payment anomalies.
• Provide transactional support to help reduce aged debt and improve cash flow visibility.

Client & Stakeholder Engagement

• Respond to payment-related queries from tenants, property managers, and clients.
• Collaborate with client accountants and property teams to resolve account issues and ensure smooth financial operations.

Requirements

• Experience in cashiering, accounts receivable, or finance assistant roles (ideally within property or real estate).
• Strong attention to detail and numerical accuracy.
• Familiarity with property management systems (e.g., TRAMPS, Yardi, MRI).
• Good working knowledge of Microsoft Excel and financial reporting tools.
• Understanding of RICS client money regulations and TPI compliance is highly desirable.
• Excellent communication and organisational skills.
• Ability to work effectively in a fast-paced, collaborative environment.

Desirable qualifications

• AAT qualification or equivalent (or working towards).
• Experience working in a regulated property management environment.

Benefits

• Hybrid working - to give you the flexibility you need
• Holidays: 25 days increasing in line with length of service to a maximum of 30 days
• Enhanced auto enrolment pension scheme - to help you save for the future
• Life assurance - to protect your loved ones should the worst happen
• Interest free season ticket loans
• Cycle to work scheme - discounted bicycles
• Flu and eye care vouchers - to keep you healthy
• Employee Assistance Programme - 24/7 health & wellbeing support
• Help@Hand Remote GP app - to give you and your family access to medical experts quickly
• Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more
• Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more

Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below:

• Purchasing up to 5 days additional holiday
• Discounted gym membership
• Discounted dental insurance
• Discounted private medical insurance for family cover
• Discounted critical health insurance and more

We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don’t have all the skills we have asked for - we will support you with the development you need.

Recruitment agencies

Cluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team.

We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.