Homeoffice Manager, Client Reporting and Analytics (Pharma HeathTech) chez AssistRx

At AssistRx, data isn’t just numbers — it’s the insight that drives better health outcomes.

At AssistRx, we bridge the gap between patient access and specialty therapy through technology, data, and innovation. Our Data + Reporting team plays a crucial role in that mission — transforming complex healthcare data into actionable insights that improve outcomes for patients, providers, and partners.

As our Supervisor, Client Reporting + Analytics, you’ll lead a talented group of Data Insight Analysts responsible for delivering the analytics and reporting that drive decision-making across our clients and internal teams. You’ll serve as the bridge between analytics execution and strategic alignment — mentoring analysts, optimizing processes, and ensuring we deliver reporting that’s accurate, timely, and meaningful.

What You’ll Do

• Lead & Mentor a Growing Team – Supervise, coach, and develop a team of Data Insight Analysts, fostering collaboration, professional growth, and a culture of excellence.
• Partner Across the Business – Work closely with the Manager, Client Reporting + Analytics and cross-functional stakeholders to align analytics strategy with organizational goals and client expectations.
• Deliver Data That Drives Action – Oversee the creation of client-facing reports and performance dashboards that provide valuable insights into operations, patient access programs, and key performance metrics.
• Champion Data Quality & Accuracy – Ensure all reporting is delivered with precision, consistency, and relevance, maintaining high standards across data validation and QA.
• Optimize Processes – Identify opportunities to streamline workflows, automate reporting, and enhance team efficiency through technology and best practices.
• Recruit & Develop Talent – Support onboarding and training of new analysts while ensuring the team remains engaged, equipped, and motivated.
• Stay Ahead of the Curve – Keep current on data analytics trends, visualization tools, and reporting innovations to continuously evolve our data ecosystem.

Requirements

Education & Experience

• Bachelor’s degree in Business Administration, Information Systems, Statistics, Data Analytics, or a related field; Master’s degree preferred.
• 4+ years of professional experience in data analytics, reporting, or business intelligence, with at least 2 years in a leadership, team-lead, or supervisory capacity.
• Proven experience working in a healthcare, pharmaceutical, or technology-driven environment strongly preferred.

Technical & Analytical Expertise

• SQL Mastery – Strong ability to write complex queries, extract and manipulate data, and validate results from large relational databases.
• Data Visualization – Advanced proficiency in Tableau (or equivalent BI tools such as ThoughtSpot or Power BI) to build interactive dashboards and meaningful visual insights.
• Data Quality Management – Demonstrated ability to ensure accuracy, consistency, and completeness of data across multiple sources and systems.
• ETL & Data Architecture – Familiarity with modern data pipelines, data warehouses (e.g., Snowflake, Azure SQL, dbt), and data modeling best practices.
• Excel Expert – Strong command of Excel for ad-hoc analysis, pivot tables, and data validation.
• Reporting Automation – Experience with scheduling, automating, and distributing recurring operational and client reports.
• Healthcare Data Fluency – Understanding of claims, prescription, patient, or provider data (a major plus).

Leadership & Soft Skills

• Strong leadership skills with the ability to motivate, mentor, and hold team members accountable.
• Excellent verbal and written communication skills — capable of translating complex analytics into clear, actionable narratives for non-technical audiences.
• Ability to manage multiple priorities in a dynamic, fast-paced environment.
• Demonstrated success fostering collaboration across teams (Product, IT, Operations, Client Success).
• Strong organizational and time management skills with a focus on meeting deadlines and deliverables.
• High attention to detail and a commitment to continuous improvement.

Preferred Qualifications

• Certification in Tableau Desktop Specialist, Tableau Certified Data Analyst, or ThoughtSpot Data Pro.
• Experience working with HIPAA-compliant or PHI-sensitive data environments.
• Familiarity with Salesforce or CRM-integrated analytics reporting.
• Understanding of data governance, SOC 2, or other compliance frameworks.
• Experience mentoring or developing analysts within a matrixed or cross-functional organization.
• Proven track record of implementing reporting automation or self-service analytics solutions.
• Strong understanding of healthcare program analytics, such as patient adherence, prescription fulfillment, or hub services performance metrics.

Benefits

• Supportive, progressive, fast-paced environment
• Competitive pay structure
• Matching 401(k) with immediate vesting
• Medical, dental, vision, life, & short-term disability insurance

AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.

All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.

AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire