- Junior
- Bureau à Las Vegas
Specific Job Functions:
- Answer all incoming calls concerning maintenance and repairs needed on-property and at off-site locations.
- Input call details into computer system using Maximo.
- Assign work and message calls to Engineering employees.
- Respond to life safety system and fire alarm panel, locate area of alarm, and dispatch to Engineering staff to take action.
- Perform data entry for timekeeping purposes into an Access database.
- Record all staff call-in slips for the department.
- Maintain dispatch log of activities performed throughout the day.
- Maintain an accurate accounting of time and activities in emergency situations.
- Perform all duties as deemed necessary for the success of the department.
Qualifications:
- At least six months’ administrative experience required.
- A minimum of six months high-end/high-volume customer service experience required.
- Previous experience in a hotel environment preferred.
- Basic knowledge of Access, Word, and Maximo preferred.