Junior Accountant chez FranConnect, LLC

Description

Who is FranConnect?

FranConnect is the leading enterprise software provider for franchise and multi-location businesses. For 25+ years, the FranConnect AI-powered platform has served as the backbone for sales, operations, and marketing for over 1,500 brands and one million locations worldwide. Iconic brands such as Bojangles, Capriotti’s, Gold’s Gym, Neighborly, and Papa John's rely on FranConnect to expand locations, streamline unit operations, enhance collaboration, and improve profitability. Backed by private equity investor Serent Capital, FranConnect is headquartered in Herndon, Virginia, with global offices in Australia, India, Colombia, and Canada. For more information on FranConnect, visit www.franconnect.com. 

Why Join Us

At FranConnect, we believe that great companies are built on great cultures. Our team is passionate, collaborative, and driven by a shared mission: to empower franchise and multi-location businesses with the tools they need to thrive. We foster an environment where innovation, transparency, and continuous learning are at the core of everything we do. Employee growth and well-being matter to us, and we take pride in cultivating a workplace where every voice is heard, ideas are valued, and contributions make a real impact. 

Joining FranConnect means being part of a company that not only values its people but also plays a crucial role in shaping the future of franchising and multi-location businesses. If you’re looking for a place where you can grow, contribute meaningfully, and be part of something bigger, we’d love to have you on our team!

Job Overview

The Junior Accountant will support FranConnect’s global order to cash strategy for all customer accounts.  The Junior Accountant will establish and build strong relationships with internal cross-functional business partners (e.g., Sales, Customer Success, Operations, etc.) to resolve customer invoice questions in a timely manner. This role is responsible for accurately translating contracts terms into Sales Orders in NetSuite to ensure the efficient and accurate processing of customer invoices.  In addition, the Junior Accountant will also work directly with customers to resolve any questions or issues that may arise from the invoicing process. 

This is a hybrid role that requires weekly onsite attendance in the Herndon, VA HQ office: In-office Tuesday/Wednesday/Thursday) and remote Monday and Friday. 

Primary Duties & Responsibilities  

• Perform entry-level accounting functions that primarily focus on on-boarding new customers and generating the monthly invoices.
• Review and interpret customer contracts to create Sales Orders in NetSuite that capture all relevant terms and conditions to properly recognize revenue and invoice customers.
• Generate monthly subscription invoices for all of FranConnect’s global customers, including calculating and verifying monthly usage fees are complete and accurate.
• Generate professional services invoices ensuring they comply with contract terms and verify the accuracy of all relevant information (e.g., resource type, hourly fees, discounts, etc.).
• Communicate with internal stakeholders and external customers regarding invoicing matters and questions.
• Reconcile NetSuite sales tax liability with Avalara to ensure on time filing and payment.
• Support sales team by providing copies of invoices, change in usage reports, and white space analysis.
• Process all sales order renewals and price increases.
• Maintain internal billing report for accurate usage tracking.
• Create and record all intercompany transfer pricing invoices and bills.
• Support the team with month-end closing processes and assist with general ledger reconciliations (e.g. bank reconciliations).
• Assist with and provide documentation for annual audit.
• Other ad hoc duties as assigned.

Requirements

• Bachelor’s degree in Accounting, Finance, Economics, Mathematics or Business Administration or relevant field
• 0-3 years of accounting/finance-related internship or professional experience
• Strong attention to detail and analytical problem-solving skills 
• Sound organizational and time management skills
• Strong proficiency in Excel preferred
• Excellent customer service, interpersonal, and communication skills
• Proactive and self-starter
• Inquisitive mindset that likes to problem solve and identify opportunities to improve processes
• Knowledge of NetSuite and/or Salesforce a plus