- Bureau à Birmingham
Key Responsibilities:
Keep accurate, updated, organized records after every patient visit to ensure that there are no undocumented breaks between treatments or visits
Answer questions about benefits available to individuals or refer them to the correct organization to get help
Discuss benefits like child care, food stamps, housekeeping, sanitation and money management to determine needs versus wants
Review and submit reports requested by the Social Services Coordinator or Case Managers
Interview family members or individuals to obtain a complete family history to more closely determine which services are appropriate and needed
Assist with sliding fee applications
Assist with patient assistant applications
Assist with clerical needs, as requested.
Complete transportation and home visits, as requested
Regular and punctual attendance in office during business hours
Requirements:
High school diploma or GED
Knowledge about any of the following areas of social services: marriage, speech, sociology, personal health, human biology or casework methods
Excellent organizational, interpersonal and communication skills
High level of flexibility and willingness to help with the daily tasks
Preferred:
Experience in some type of customer service role
