Senior Technical Analyst chez Westpac Banking Corporation

Join Westpac as a Senior Technical Analyst – Shape the Future of Banking Technology

This role will play a crucial as part of the Chief Transformation Office working on UNITE.UNITE is our business-led, tech-enabled transformation, and a key priority for the Group. UNITE is about delivering 'one best way' to make our processes, systems and tech simpler so we can deliver a better experience for our customers and make things easier for our people.

What’s the role?

Create your best future and join Westpac on a 12-Month Fixed Term Contract as a Senior Technical Analyst within our Chief Transformation Office, you’ll help deliver innovative solutions that enhance customer experience and operational efficiency.

Key Responsibilities

• Collaborate with business stakeholders to gather, analyse, and document requirements.
• Break down large, ambiguous problems into smaller, well-defined tasks or use cases.
• Create process flows, user stories, functional specifications, and other artifacts.
• Translate business needs into logical, structured, and actionable requirements.
• Work closely with developers, testers, and UX/UI teams to ensure accurate implementation.
• Facilitate workshops, interviews, and brainstorming sessions to uncover root causes.
• Perform gap analysis, impact assessments, and data analysis as needed.
• Support UAT (User Acceptance Testing) by preparing test cases and validating deliverables.
• Act as a liaison between business users and technical teams throughout the project lifecycle.

What do I need?

• Hands on experience as a Business Analyst or in a similar role.
• Strong logical thinking and analytical skills — able to approach problems methodically.
• Excellent communication skills — able to explain complex ideas simply.
• Experience in writing clear, structured documentation (e.g., user stories, use cases, BRDs).
• Comfortable with process mapping tools (e.g., Gliffy, Visio).
• Familiarity with Agile or Scrum methodologies.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website.