Adult Education Safety Support Specialist chez Norwich Public Schools

Category:  Adult Education/Safety Support Specialist

Date Posted:  10/8/2025

Location:  Norwich Adult Education

Date of Availability:  2025-2026 School Year

Date Closing:  Open until filled

Schedule:  Tues/Thurs - 4:30-8:30pm

Salary:  Up to $23.97-$28.50/hr 

Key Responsibilities:

• Hallway Monitoring: Actively supervise student movement throughout hallways to ensure order, safety, and appropriate behavior. Address and redirect any inappropriate conduct in accordance with school policies.
• Door Supervision: Oversee building entry points during designated times to ensure security and appropriate access control. Greet and assist visitors, students, and staff as they enter and exit the facility.
• Student and Staff Interaction: Engage positively with students to foster a supportive learning environment.  Provide guidance, answer questions, and direct individuals to the appropriate resources.
• Prospective Student Support: Assist potential students by providing information about programs, class schedules, and enrollment procedures. Answer inquiries and offer general guidance.
• Conflict Resolution: Address minor behavioral issues or conflicts in a calm and professional manner, escalating concerns to appropriate staff when necessary.
• Emergency Response: Follow established safety protocols in the event of emergencies, including lockdowns, fire drills, and medical incidents.
• General Assistance: Provide support to teaching staff, administrative personnel, and the site supervisor as needed to maintain smooth operations.
• Other duties as defined by the Director of Adult Education

Qualifications and Requirements:

• Previous experience in customer service, education, or supervision roles preferred.
• Strong communication and interpersonal skills.
• Ability to remain calm and professional in high-pressure situations.
• Reliable, punctual, and committed to maintaining a safe and welcoming environment.
• Strong organizational skills with the ability to multitask effectively.
• Ability to build rapport with individuals from diverse backgrounds.

Preferred Qualifications:

• Prior experience in a school setting or working with adult learners.
• Knowledge of conflict resolution strategies.
• Familiarity with emergency protocols in an educational environment.

Working Conditions:

• This position may require walking or standing for extended periods.
• Evening hours based on school schedule: TuTh 4:30-8:30