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Executive Housekeeper chez Integral Hospitality

Integral Hospitality · Lubbock, États-Unis d'Amérique · Onsite

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Hotel Executive Housekeeper

Do not apply unless you have hotel housekeeping experience — Marriott experience strongly preferred.

Job Responsibilities

  • Supervise housekeeping and laundry staff, including performance evaluations, training, and development.

  • Schedule staff based on labor standards and forecasted occupancy.

  • Assist the General Manager with developing and managing the department’s annual budget.

  • Monitor performance and expenses to ensure alignment with financial goals.

  • Enforce company policies, procedures, and safety standards.

  • Maintain room and public area cleanliness according to brand and hotel standards.

  • Compile and report accurate room status updates to the Front Office daily.

  • Ensure proper handling, security, and return of guest lost and found items.

  • Maintain productivity and labor cost goals.

  • Establish and maintain cost control systems for staffing, linens, and cleaning supplies.

  • Conduct regular inventories of linen, supplies, and equipment.

  • Deliver exceptional guest service and ensure all guest needs are met promptly.

  • Perform other related duties as assigned.

Job Skills

  • Ability to follow written, oral, and electronic instructions with strong attention to detail.

  • Proficient in basic math: addition, subtraction, multiplication, division, percentages, and ratios.

  • Strong reading and writing skills; able to write reports and communicate effectively in English.

  • Excellent organizational and problem-solving skills; able to plan, assign, and direct work.

  • Capable of maintaining a professional, positive work environment and promoting teamwork.

Qualifications

  • Experience: Minimum of 4 years of hotel experience, including at least 2 years as an Assistant Executive Housekeeper and 2 years of hands-on housekeeping and laundry experience.

  • Preferred: Marriott brand experience.

Management Responsibilities

  • Recruit, interview, and train team members.

  • Supervise, motivate, and evaluate team performance.

  • Recommend promotions, disciplinary actions, or other status changes.

  • Address associate concerns and maintain employee relations.

  • Plan and assign work schedules; determine techniques and procedures.

  • Manage inventory and supply ordering in coordination with the GM.

  • Oversee departmental safety, security, and compliance with legal and brand standards.

  • Participate in departmental budgeting and expense control.

Physical Requirements

  • Ability to speak, hear, and see clearly at close and long range.

  • Frequent lifting and carrying up to 30 lbs.

  • Continuous use of hands and arms; frequent bending, walking, and standing for extended periods.

  • Must be able to work overtime, weekends, and holidays as needed.

  • Exposure to cleaning chemicals and laundry equipment.

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