Group Senior Manager- HRBP chez The Peninsular and Oriental Steam Navigation Company

4. KEY ACCOUNTABILITIES

1. Strategic HR Leadership: 

• Partner with the leadership team to establish an HR agenda which underpins and supports the delivery of business goals and drives employee engagement.

• Act as a strategic partner to the executive team, providing insights and guidance on human capital management - workforce planning, organizational design, and talent management initiatives

• Collaborate with Regional teams & COEs to enhance Talent Acquisition, Performance Management, Compensation and Onboarding Processes to ensure cross-utilization of information and projects and optimal functioning of the People team.

• Work with relevant stakeholders to create a compelling strategy for DP World to be recognized as a Brand in the Technology community

2. Talent Management & Organization Development: 

• Oversee talent management programs, including leadership development, succession planning, and career pathing. 

• Drive initiatives to support the Group Technology’s HR strategy and functional business plans by developing, implementing and monitoring the workforce planning processes to ensure leadership continuity and a continued supply of high talent team members, with a focus on diversity, equity, and inclusion. 

• Counsel managers and staff on development opportunities, career mobility and advancement, as well as organizational development, training, compensation, and programs to support corporate initiatives.

3. Change Management: 

• Lead HR’s role in organizational change initiatives, ensuring effective communication, stakeholder engagement within the organization basis regular focus group sessions, one on one and skip level meetings, and smooth transitions. 

• Support the organization through periods of growth, restructuring, or transformation.

• Ensure all the managers are equipped and able to deliver the annual recurring people management requirements.

4. Performance Management: 

• Develop and implement performance management processes that align with the company’s goals and encourage continuous improvement. 

• Ensure that performance evaluations are fair, transparent, and linked to compensation and rewards, in alignment with the company’s rewards practices. 

5. Compliance & Risk Management: 

• Ensure compliance with local labor laws, industry regulations, and company policies. Conduct periodic audits and assessments to ensure adherence to HR policies and identify areas for improvement. 

• Ensure accuracy and confidentiality of HR records and reports.

• Ensure the compliance of DP World’s health, safety and environmental legislation.

6. Employee Engagement: 

• Manage complex employee issues, providing expert advice and solutions that support both the business and its employees. 

• Foster a positive and collaborative working environment across all levels, ensure deeper engagement and continuous and proactive problem solving.

• Conduct dipstick surveys to understand the pulse of the business unit and construct action plans to address concerns.

7. Compensation & Benefits: 

• Collaborate with the COE to design and manage business/technology specific competitive compensation and benefits programs that attract and retain top talent while aligning with industry benchmarks and company objectives.

8. HR Processes & Technology: 

• Lead the continuous improvement of the adoption of HR technology solutions that enhance efficiency and data-driven decision-making. Ensure HR processes are streamlined, effective, and aligned with business needs. 

• Ensure timely redressal of employees’ grievances and compliances with all applicable laws. 

• Carry out routine management of employee issues including disciplinary matters, grievance handling, change management and counselling.

9. HR Analytics: 

• Continuously analyze data to identify drivers of engagement, opportunities for improvement, automation and innovation to improve employee satisfaction and retention. 

• Synthesize findings, prepare reports and presentations alongside the reporting & analytics team to present findings and action plans to all of management.

• Provide insights and recommendations to improve organizational effectiveness and business performance.

10. Others:

• Any other responsibility/ task; not limited to the above-mentioned tasks, that may be assigned from time to time in view of the job requirements. 

• Always act as an ambassador for DP World when working; promoting and demonstrating positive behaviors in harmony with DP World’s Founder’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies

6. QUALIFICATIONS, EXPERIENCE AND SKILLS

• Graduate/MBA from Tier 1/2 Institutes

• 7+ years core HRBP experience in product/E-Commerce/Tech organizations with experience in managing executive stakeholders

• Customer obsession, bias for action, ability to think big, display backbone, deliver results 

• Ability to exercise high judgement HR decisions, without much supervision

• Strong communication and influencing skills paired with excellent analytical and conceptual skills.

• Demonstrated ability to facilitate organizational change and to foster linkage between business objectives and human resources activities.

• Demonstration of strong planning skills essential and good project management skills

• Good interpersonal skills and ability to effectively work with/coach senior leadership.

• Strong desire to improve our service, products, and processes, with ability to drive continuous improvement.

• Ability to work across the business to implement and execute change.

• Ability to impact organization results through influence across organizational boundaries.

• Strong networker, influencer and team player.