Director, Student Engagement & Retention chez Simon Fraser University

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

Student Services at Simon Fraser University is a large and diverse organization comprised of multiple departments working towards the common goals of strategic enrolment management, holistic student development and well-being, academic growth and success, co-curricular learning, and many other critical services and resources supporting individual SFU students along their educational journey. Dedicated to an inclusive and accessible approach to understand its ever-changing student community. 

About the Role

The Director, Student Engagement and Retention is responsible for providing strategic leadership and direction to the Student Engagement and Retention unit.  The Director is responsible for the effective delivery of all programs and services focused on the engagement and retention of undergraduate students as well as the support of students through the successful completion of their undergraduate academic programs. The Director is responsible for the strategic assessment of all programs and activities within the Student Engagement and Retention unit and oversees the management of all aspects of the unit’s operations, administration, budget, human resources, and information systems.

Full Job Description 

Qualifications

Master's degree and five years of related management experience, which includes direct experience in student development, student engagement and retention, academic advising, or student services, or an equivalent combination of education, training, and experience.

• Master’s degree and five years of related management experience, which includes direct experience in student development, student engagement and retention, academic advising, or student services, or an equivalent combination of education, training, and experience.
• Detailed knowledge of university policies and regulations related to academic advising, enrollment management and student services.
• Excellent knowledge of the post-secondary education system (both national and international), student information systems, and admissions and registration functions.
• Excellent strategic planning, leadership, interpersonal, communication (public speaking, oral and written), problem-solving, conflict resolution, organizational, and analytical reasoning skills.
   

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Administrative & Professional Staff Association (APSA):

• An additional 7% pay in lieu of benefits & 8% vacation pay
• Employer paid extended health & dental plans
• Professional development funds (minimum contract period of 1 year)
• Hybrid-work program for eligible positions

Additional Information

The assignment end date is 5.5 months from start date.

Please include your cover letter and resume in one attachment.

SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university.

We are committed to ensuring that the application and interview process is accessible to all applicants. If you require any assistance or accommodations, please contact [email protected].