Homeoffice Accounts Receivable Follow Up Coordinator chez EASTERN DENTAL

Description

The Accounts Receivable Coordinator performs various tasks to ensure the smooth operations of the Central Billing Operations Department. The Accounts Receivable Coordinator performs one or more department functions such as Billing, AR follow up, and Denials resolution.  This person will provide feedback and findings to help improve insurance billing in the future.   

This is a fully remote position 

MUST have prior experience in the Dental Industry 

DUTIES AND RESPONSIBILITIES:

• Resolve claims by providing payors with the necessary information needed to get claims paid
• Resolve claims by working with the sites to obtain any information the payor may need
• Work each claim to its fullest opportunity to ensure Eastern Dental gets paid for services
• Provide rationale and feedback to leadership where claims cannot be collected and paid
• Spot errors on insurance claims and suggest ways to improve efficiency in billing
• Minimize write-offs
• Follow up on secondary insurance claims
• Retrieve missing EOBs
• Responds to Insurance claim / account audit concerns timely and effectively, be accessible and responsive
• Displays and foster the core qualities of the organization (“Legendary” service, Integrity, Commitment, Accountability, Team and continuous improvement)

Qualifications:

• Strong focus on Accuracy and Organization 
• Prior Accounts Receivable experience
• Prior experience with Customer Service
• Comfortable making and receiving phone calls 
• Basic dental terminology and procedures
• Experience in Dental required
• Strong communication skills
• Ability to work well with others in a team environment
• Represent the organization with professionalism and a passion for excellence at every turn

Qualifications