ASSISTANT GENERAL MANAGER chez Pelican Brewing Company

Description

Position Title: ASSISTANT GENERAL MANAGER 

The Assistant General Manager (AGM) is responsible for managing the daily operations of the restaurant, including the selection, development and performance management of employees. In addition, the AGM oversees the inventory and ordering of products, services and supplies, to optimize profits and ensure that customers are satisfied with their dining experience.? The position must work closely with the General Manager and Kitchen Manager in the performance management of the Assistant Kitchen Manager and Assistant Manager team.? Works closely with the General Manager and Director of Restaurant Operations to ensure consistency in the presentation of all Pelican Brewing Company operations.   

Key Accountabilities: will be responsible for tracking the following but not limited to 

• Ensure that guests have a flawless dining experience and ensure the totality of the guests experience in Pacific City and within the Family of Companies.? 
• Ensure that proper security procedures are in place to protect employees, customers and company assets  
• Ensure a safe working and guest environment to reduce the risk of injury and accidents. Complete accident reports promptly in the event a customer or Employee is injured  
• Investigate and resolve complaints concerning food quality, beverage quality, and service  
• Performance standard – Ensure OSHA compliance  
• Provide direction to employees regarding operational and procedural issues  
• Interview hourly employees. Direct hiring, supervision, development, mentoring, and when necessary, termination of team members.  
• Direct supervision, development, and mentoring the Assistant Manager team.  
• Conduct orientation and oversee the training of new employees  
• Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews  
• Maintain an accurate and up-to-date plan of restaurant staffing needs. Oversee schedules and ensure that the restaurant is staffed for all shifts  
• Performance standard – All employees complete training process and are competent at their job   
• Performance standard – All service employees participate in the review process 

Requirements

Hours may vary if operator must fill in for his/her employees or if emergencies?arise.? Expected to work 5 days per week. Ability to perform all functions at the restaurant level.?Position requires prolonged standing, walking, bending, stooping, twisting, and lifting products?and supplies weighing 50 pounds, and repetitive hand and wrist motion.  

Work with hot, cold, and hazardous equipment as well as work with phones,?computers, fax machines, copiers, and other office equipment. 

Preferred Skills: 

• College degree is preferred. AOS or BS in hotel/restaurant management is desirable.?  
• Knowledge of computers sufficient to fulfill management functions  
• Proficient in the following dimensions of restaurant functions: food planning and  
• preparation, purchasing, sanitation, security, company policies and procedures,  
• personnel management, recordkeeping, and preparation of reports