Guest Srvcs Agents| Fairfield Inn Washington, DC chez PM Hotel Group
PM Hotel Group · Washington, États-Unis d'Amérique · Onsite
- Junior
- Bureau à Washington
- Manage online, phone and in-person room reservations
- Welcome guests, check them in/checkout process, distribute room keys and explain the hotel’s amenities
- Respond to guests’ issues and complaints in a friendly, timely manner
- Explain local amenities and attractions to guests
- Work with other staff members to ensure that all guest rooms meet hotel standards and accommodate any special client needs
- Arrange specialized services for Marriott Bonvoy Guest
