Sr. Processing Specialist chez REV Federal Credit Union

Position Purpose 

The Senior Processing Specialist serves as a key contributor to the financial accuracy and operational integrity of REV Federal Credit Union by performing specialized accounting functions that support member account servicing and financial operations. Assigned a primary area of responsibility—such as ACH processing, exception item handling, or account reconciliation—the Specialist ensures timely and accurate execution of critical accounting tasks while maintaining the flexibility to support and back up other departmental functions as needed. This role requires a strong commitment to detail, operational excellence, and cross-functional collaboration. The Senior Processing Specialist is also responsible for completing all assigned compliance and information security training and upholding the credit union’s policies and procedures related to the Bank Secrecy Act (BSA) and the Office of Foreign Assets Control (OFAC).

Duties & Responsibilities

Assumes responsibility for daily processing of critical member and financial transactions:

• Act as the first point of contact between Member Accounting and other departments/areas within the organization.
• Onboard new employees to include: creating a training workflow, establishing privileges, and training.
• Processes incoming share draft files, including the review and resolution of draft exceptions and return file processing.
• Support Processing Manaer with annual performance reviews.
• Assist with setting up Federal Reserve and FedPayment Reporter access.
• Assist/own strategic and organizational projects as requested by management to include: working directly with vendors, testing, analyzing, procedure creation, and training.
• Handles return check deposits by adjusting member accounts accordingly and issuing timely member notifications.
• Track monthly 945 Tax Payments. This includes assisting the Processing Manager with submitting annual 945/945A tax forms in January.
• Notifies branches and internal departments of important changes in regulations related to ACH, wires, official checks, and share drafts.
• Executes incoming and outgoing wire transfers in compliance with internal controls and processing timelines.
• Manages Consumer and Business mobile deposit capture items, ensuring proper review and posting accuracy.
• Processes branch cash orders and corporate credit card payments in accordance with accounting procedures.

Assumes responsibility for ACH operations and processing accuracy: 

• Accurately processes all daily ACH activity, including distributions, debits, credits, returns, and origination files.
• Responds to ACH-related research requests, government reclamations, and Federal Reserve inquiries within 24 hours.
• Reviews and resolves ACH and wire OFAC suspects through Verafin, ensuring compliance with regulatory requirements.
• Processes all relevant forms—including Share Draft and ACH affidavits, ACH stop payments, and ACH origination forms—within 24 hours of receipt.

Assumes responsibility for internal support and member issue resolution: 

• Supports branches and internal departments by researching and responding to member transaction inquiries within 24 hours, including direct outreach to members when appropriate.
• Assists in the execution of remote processing responsibilities as part of the credit union’s Disaster Recovery and Business Continuity protocols.
• Contributes to the monthly maintenance and reconciliation of assigned general ledger accounts.
• Ensures the timely and accurate daily balancing of official check accounts.
• Prepare monthly/quarterly reports for Board of Directors, Management and Vendors as requested by the VP of Finance and Processing Manager.
• Assist management with responsibilities during internal and external audits and assessments as assigned.
• Assist Processing Manager with quarterly review and updates of Member Accounting procedures. This include ensuring updated procedures are displayed on REV Life and changes are communicated as needed to employees.

Assumes responsibilities for related duties as required or assigned.

Skills & Qualifications

Education/Certification & Experience: 

• A high school education or GED
• ACH Accredited Professional designation preferred
• Banking experience preferred
• 3-5 years ACH experience preferred

Skills/Abilities:  

• Ability to work independently and with a team to meet deadlines and organizational goals
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-tasking, and prioritizing skills
• Strong attention to detail and accuracy skills
• Working knowledge of Microsoft Office software, specifically Excel, Adobe and Word

Qualifications:

Preferred Behaviors:

• Enthusiastic: Shows intense and eager enjoyment and interest
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group

Preferred Motivations:

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization 
• Goal Completion: Inspired to perform well by the completion of tasks 
• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility 
• Self-Starter: Inspired to perform without outside help

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)