Pharmacy Technician I chez CVCH (Columbia Valley Community Health)
CVCH (Columbia Valley Community Health) · Wenatchee, États-Unis d'Amérique · Onsite
- Professional
- Bureau à Wenatchee
Job Summary
The Pharmacy Technician’s primary job function is to perform duties under the supervision of the pharmacist related to the operation of the pharmacy.
Job Specific Competencies
1. Provides customer service using AIDET for patients who present to the pharmacy via phone or in person.
2. After demonstrated competency, provides translation services for those patients not fluent in English.
3. Operates pharmacy computer system and technology, for input of patient data, prescription information, processing insurance, maintaining pricing, and other related activities.
4. Communicates information with pharmacist needed to appropriately dispense medications in a cost-effective manner.
5. Processes prescriptions utilizing clinic and pharmacy software systems and prepares for pharmacist verification including: retrieving medication from pharmacy stock; counting or measuring prescribed quantities and placing them in proper containers and labeling; and reconstituting pre-measured oral medications.
6. Retrieves daily cash from accounting, responsible for collecting payment for medication dispensed to patients and reconciling cash at end of day.
7. Places, receives and processes medication and supply orders as directed by the pharmacist and as outlined in the pharmacy policies and procedures guidelines, including working with clinic staff in obtaining medications for administration.
8. Monitors drugs and supplies for expiration dates on a regular basis, removes unsatisfactory products from stock and returns to supplier or reverse distribution service for credit.
9. Prepares, submits and troubleshoots third party insurance claims which may include resubmission for unpaid claims submission of prior authorization requests, and calling insurance companies.
10. Participates in quality assurance programs and projects supporting the vision and mission of the pharmacy and clinic.
11. Participates in achieving the department's sustainability and clinical scorecard goals.
12. Is responsible for knowledge of and compliance with CVCH health care and pharmacy department requirements for fire/safety/disasters, hazardous materials, aseptic technique, infection control, use of personal protective equipment, and confidentiality.
13. Assists with training and orientation of new pharmacy employees or students.
General Duties and Responsibilities
1. Performs other duties and tasks as assigned by supervisor.
2. Expected to be prepared to start shift at scheduled time, meet attendance standards, and work the hours necessary to perform the essential functions of the job.
3. Conforms to safety policies, general housekeeping practices.
4. Demonstrates sound work ethics, flexible, and shows dedication to the position and the community.
5. Demonstrates a positive attitude, is respectful, and possesses cultural awareness and sensitivity toward clients and co-workers.
6. Keeps customer service and the mission of the organization in mind when interacting with all clients, co-workers, and others.
7. Employees are expected to embrace, support and promote the core values of respect, integrity, trust, compassion and quality which align with the CVCH mission statement through their actions and interactions with all patients, staff, and others.
8. Conforms to CVCH policies and Joint Commission and HIPAA regulations.
Job Specifications
1. Education: High School Diploma or equivalent. College background with Associate’s or Bachelor’s Degree preferred.
2. Certification/Licensure: Current Washington State Pharmacy Technician License or eligibility to receive licensure in the state of Washington. Basic Life Support (BLS) or CPR required or must be able to obtain within first 90 days of employment.
3. Experience: Knowledge of healthcare industry billing and reimbursement policies and procedures, specifically for Medicare and Medicaid. Knowledge of medical terminology. Must have successful completion of CVCH Pharmacy Assistant competencies. One year of experience as a pharmacy technician in a retail/community setting preferred.
4. Essential Technical/Motor Skills: Excellent organizational skills as demonstrated through previous experience with inventory or file management. Basic computer experience; adequate typing. Knowledge of computer applications including experience with Microsoft Excel and Word, and equipment related to work. Effectively work in a multi-task environment, prioritizing tasks properly, and completing tasks in a timely manner. Ability to communicate effectively. Fluent and proficient in English and Spanish, both spoken and written language. Well-developed time management, planning and organizational skills.
5. Interpersonal Skills: Excellent customer service skills, ability to communicate effectively both in written and verbal form with patients and with co-workers. Self-motivation and demonstration of ability to function autonomously. Ability to communicate effectively with staff at all levels. Ability to pay attention to detail and utilize own initiative. Ability to work as a team member.
6. Essential Physical Requirements: Manual dexterity and strength to open and close prescription and patient vials (i.e. to remove child resistant caps) to prepare medications for dispensing. Standing for long periods of time and walking short distances frequently. Seldom to moderate lifting and carrying items. May occasionally lift and/or move items up to 20 pounds. Moderate to frequent stooping, bending, and reaching items on high shelves or on the floor. Must be able to read for extended periods throughout the day.
7. Essential Mental Abilities: Ability to receive directions and follow through to completion, solve pharmaceutical calculation problems encountered daily within the pharmacy department, receive a request and determine the appropriate response or referral, use analytical skills to assess, develop and implement a plan of action. Knowledge of the metric system and good math skills; familiarity with pharmacy terminology and medication names.
8. Essential Sensory Requirements: Essential sensory requirements include the ability to: read computer keyboard, monitor, and documents; prepare and analyze documents; read extensively; receive and convey detailed information orally, by telephone and in person; convey accurate and detailed instructions by speaking to others in person and by telephone in English and/or Spanish.
9. Exposure to Hazards: Worker is subject to inside environmental conditions on a frequent basis with moderate noise. Position works in a well-lighted, ventilated environment in office areas and in clinical areas. Possible exposure to drug vapors or particles (powdered antibiotics that are reconstituted, for example). Possible indirect exposure to blood borne pathogens and infectious disease via patient contact exposure. Possible exposure to potentially hazardous chemicals: such as, chemotherapeutic agent preparation (exposure is minimal with appropriate use of personal protective equipment).
Blood/Fluid Exposure Risk
Category II
1. Usual tasks do not involve exposure to blood, body fluid, or tissues but job may require performing unplanned Category I tasks.
Age Specific Competency
Possesses knowledge and skills required to effectively care for and assist patients in the following age groups:
1. Neonatal (Birth – 30 days)
2. Infant (30 days to less than 1 year)
3. Pediatric (1 year – 12 years)
4. Adolescent (12 years to 18 years)
5. Adult (18 years – 65 years)
6. Geriatric (65 years – Death)
This description is intended to describe the essential job functions and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Other functions may be assigned and management may, with or without notice, add or change the duties at any time. Employees are employed “at will”.
Benefits
*Coverage below based on a 1.0 FTE; Medical, Dental, Paid Leave, Holidays are prorated based on FTE
Benefit: | Coverage: | Effective: |
Medical Premera (Self Insured) Preferred Provider | Employee covered - $60.00 per month Dependents covered – please refer to the benefits Guide 2025 for rates | First of the month following the first date of employment. |
Dental Washington Dental | Employee covered – 100% Dependents covered – 50% | First of the month following the first date of employment. |
Paid Leave | 120 hours – Year 1 136 hours - Year 2 | Paid Leave may be used immediately for sick leave and after 3 months employment for vacation. Maximum accrual cap of 320 hours; hours in excess of 320 hours will automatically transfer into the employees EIB. |
Extended Illness Bank (EIB) | Allows for maximum accrual of 200 hours | PTO hours in excess of 320 will transfer into EIB. Employees are eligible to use EIB hours after at least 3 consecutive scheduled working days of PTO (max 24 hours) which have been used for a personal illness and/or a qualifying event under FMLA or the WA Family Care Act. |
Holidays | 88 hours related to: · New Year’s Day · Memorial Day · 4th of July · Labor Day · Thanksgiving Day · Day after Thanksgiving · Christmas Eve · Christmas Day · 3 Diversity Days | Holidays are calculated as 8-hour days if full time, 1.0 FTE, and paid based on the calendar year (January 1 through December 31). Holiday hours will be added to the employee’s timecard automatically. If an employee is part-time, as documented in our HR/Payroll system, Holiday hours will be pro-rated. If an employee starts after the calendar year has begun, holiday hours will be prorated based on remaining holidays in the calendar year and diversity days will be prorated as outlined below: · Jan 1- April 30: 3 diversity days (24 hours if 1.0 FTE) · May 1 – August 31: 2 diversity days (16 hours if 1.0 FTE) · Sept 1 – Dec 31: 1 diversity day (8 hours if 1.0 FTE) Please refer to the Paid Leave policy for additional details. |
403(b) Retirement Plan Lincoln Financial | 150% CVCH match up to 3% of the employee’s contribution | Immediately. Vesting schedule: 20% at 2 years, 50% at 3 years, 60% at 4 years, and 100% at 5 years. |
Employee Assistance Program Mutual of Omaha | Free short-term counseling for employee and family | Immediately. Call 800-316-2796 |
Long-term Disability Mutual of Omaha | Employee Only (variable) | First of the month following the first date of employment. |
Benefit: | Coverage: | Effective: |
Basic Term Life Mutual of Omaha | Employee Only (1x annual salary, up to $200,000) | First of the month following the first date of employment. |
Group Accidental Death and Dismemberment (AD&D) Mutual of Omaha | Employee Only (1x annual salary, up to $200,000) | First of the month following the first date of employment. |
Supplemental Term Life Mutual of Omaha | Employee / Spouse / Dependent(s) | First of the month following the first date of employment. |
Voluntary AD&D Mutual of Omaha | Employee / Family | First of the month following the first date of employment. |
Health Reimbursement Arrangement RedQuote | Reimbursement for out of pocket expenses for services received at CVCH (medical, dental, and prescription) by employees and their dependents enrolled in our medical plan. Up to $750 per family per year. | First of the month following the first date of employment. |
Flex Plan: Medical RedQuote | Flex Plan: Maximum $3,300 per year Direct Deposit available | First of the month following the first date of employment. |
Flex Plan: Dependent Care RedQuote | Flex Plan: Maximum $5,000 per year Direct Deposit available | First of the month following the first date of employment. |
AFLAC | Supplemental insurance – cafeteria plan | First of the month following the first date of employment. |
Wellness Stipend | CVCH will reimburse staff up to $30 per month for a local gym membership OR CVCH will reimburse up to $150 per year for a subscription type workout program service (i.e.: Beachbody on Demand, Les Mills, etc.) | Immediately. Once employee has submitted invoice to HR/Payroll department. |
Cell Phone Discounts | Discounted monthly access fees Discounted select accessories and special equipment | Available for personal cell phones, currently in place with AT&T & Verizon |
Benefit: | Coverage: | Effective: |
Tuition Reimbursement | For approved courses, the cost of tuition, books, and lab fees may be reimbursed at 75% of the actual costs up to a maximum of: · $4,000 for an Associate’s degree, vocational, technical, or certification program · $6,000 for a Bachelor’s degree · $8,000 for a Master’s degree | Upon approval; regular employees who work at least 20 hours per week, have successfully passed their evaluation period and are in good standing may apply.
Employees must agree to work for a period of one (1) year from the date of receipt of tuition reimbursement and obtain satisfactory completion of approved courses or Challenge Exams. |
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