Member Relations Coorindator chez Arcis

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another.

SUMMARY

Markets club through direct client contact to maximize membership experience. Maintains ongoing relationships with members to support the club’s goals to achieve overall Membership growth and engagement.

Essential Functions:

• Process member and event billings; manage the member aging report and monthly cancellations.
• Execute all PR and Communications for the club by establishing community relationships and growing the membership.
• Establishes and maintains positive member and guest relationships.
• Executes the club’s new member onboarding process.
• Coordinate and execute lifestyle pillar events with all appropriate departments.
• Create and implement social media content strategies within each department of the club to drive member/guest engagement.
• Responsible for building and facilitating the Club’s Lifestyle Content & Social offerings, including working with department heads to complete and implement one unified lifestyle calendar for Members & Guests.
• Work with Club’s food & beverage department to create, maintain function sheets and event files for all events, traditions and other promotions to include but not limited to entertainment contracts, P&L forecasts, and event floor plans. Attend events and functions to ensure proper execution of events.
• Assists with menu planning, food & beverage, set-up, decorations, and other services as needed for lifestyle pillar events.
• Supports the development of programming to increase Golf Rounds, Member Visits, Food & Beverage Revenue, and Member Satisfaction.
• Responsible for facilitating the development and execution of a Member communication plan such as, but not limited to, answering the telephone and route calls to appropriate person/department, greet, welcome and direct guests, weekly e-blasts, monthly calendars, website updates, social media, club event displays, flyers, posters, cart signs, and banners.
• Conducts tours of golf course and facility, if necessary.
• Responsible for supporting, communicating, and adhering to the company’s mission, brand, and core values.
• Note: Other duties as assigned by supervisor or management.

Benefits:

• Medical, mental health, dental and vision insurance
• Life Insurance
• Pet Insurance
• Paid time off
• 401(k) plan and match
• Holiday pay
• Food & Beverage discounts throughout portfolio
• Free Golf at home club/ Discounted Golf throughout portfolio

Location:

Welcome to Cowboys Golf Club, the world’s first and only NFL themed golf club. Etched into the rolling hills of Grapevine, Texas, Cowboys Golf Club is distinguished as the first and only NFL-themed golf club in the world, and one of the region's only all-inclusive world-class resort golf properties. The club is open to the public seven days a week for golf, dining, hospitality and private events, ranging from weddings and golf tournaments to corporate outings, fundraising galas, business meetings, holiday parties and other special occasions.

Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.