Quality Manager chez None

The job of the Quality Manager will directly supervise and coordinate the activities of the Quality Department including Final Inspectors and Quality Specialists.

Essential Functions

Main duties

• Direct and coordinate the activities of employees engaged in the production or processing of goods, such as inspectors, machine setters, and fabricators
• Formulating and maintaining quality control objectives, and coordinating objectives with production procedures in cooperation with other managers to maximize quality and reliability and to minimize costs
• Managing, planning, coordinating, and directing quality control programs designed to ensure continuous production/service consistent with established standards
• Collaborating with R&D to determine product specifications and use to review finished products
• Insuring all team leaders are following standard work and engaging their teams on a daily basis
• Report daily key performance indicators (KPI) for separate areas. KPI’s to correspond with the production system requirements
• Hold and participate in daily KPI meetings on the floor with staff
• Confer with other supervisors to coordinate operations and activities within or between departments
• Plan and establish work schedules, assignments, and production sequences to meet quality goals
• Inspect materials, products, or equipment to detect defects or malfunctions
• Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards
• Enforce safety and sanitation regulations
• Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers
• Interpret specifications, blueprints, job orders, and company policies and procedures for workers
• Review employees' attendance and hours worked
• Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs

Other duties

• Employee can be asked to perform other duties that are reasonable within the area of expertise

Required Skills/Abilities

Skills and Competencies

• Solid proficiency in Excel
• Excellent written and oral communication skills
• Solutions oriented approach to challenges/issues
• Solid interpersonal skills with proven ability to develop and maintain effective business partner relationships at all levels of the organization
• Strong teamwork and project management skills combined with ability to work as part of a team
• Must be able to work independently, manage multiple projects simultaneously, and organize workload to meet organizational timelines in a fast paced, very high-growth environment
• Results oriented and driven, with a track record for delivering to plan
• Flexibility to adapt quickly to changing circumstances. Able to proactively question and challenge to prioritize and identify solutions in timely manner
• Clear and logical thinker with outstanding numeric ability supported by a rounded commercial awareness
• Curious in nature and always looking to question, learn, and look for better ways to do things
• Relish working in a company with a diverse and fast paced environment
• Personable, fun, team oriented

Knowledge

• Six Sigma and 5s knowledge

Education and Experience

• BA/BS degree required. Black Belt certification a plus
• 3-5 years of supervisory experience in a manufacturing environment
• 5+ years of Quality Experience 
  • Woodworking and guitar experience is a plus

Work Environment

Internal:

• Manufacturing locations
• Office locations
• Showroom

External:

• Sales office locations
• Supplier manufacturing locations

Travel Requirements

• Periodic travel to and between the company’s manufacturing and sales locations will be required (5-10%). 

Physical Demands

• Basic physical stances and actions (sitting, standing, walking)