Job Summary: | The Analyst, Operational Excellence and Process Improvement will be responsible for analyzing data and business processes for CPA and/or CPA departments with focus on identifying areas for potential improvement, while also helping senior leadership to solve complex business and operational issues. He/she will be critical in helping to recognize, analyze, prioritize, and drive opportunities for improvement across all aspects of the organization. They will own and utilize Lean Six Sigma and continuous improvement methodologies, tools, techniques, and principles, assuring their freshness, applicability, and consistency with industry standards and ensuring proper deployment across multiple projects. | Essential Functions: | - Serve as a change agent by promoting the use of Lean tools across the organization.
- Analyze and benchmark current processes against proposed alternatives to identify opportunities to close competitive gaps and/or gain competitive advantages.
- Meet with team members from any department to understand their processes and discover opportunities for improvement.
- Meet with team members from any department to discuss and analyze process improvement efforts.
- Gather and processes data to identify process performance.
- Conduct site visits to analyze processes.
- Conduct process reviews to eliminate duplication of activities, identify quality improvements, as well as possible reduction in costs.
- Evaluate data and perform statistical analysis to identify improvement opportunities as well as associated issues and risks.
- Responsible for the delivery of measurable and validated results.
- Assist the Director with the generation and evaluation of solutions, determining project scope, and develops pilot plans as needed.
- Communicate results, issues, and recommendations to various audiences, including stakeholders, process owners and project teams.
- Collect cruise parking data and maintain cruise parking reports and forecasts.
- Other duties as directed.
- During emergency conditions, all CPA employees are automatically considered essential employees and may be subject to recall. These events may include, but are not limited to, natural, man-made, or public health emergencies. Employees may be expected to perform emergency and/or recovery operations outside of their normal assigned responsibilities and routine working hours.
| Minimum Qualifications: | - Bachelor’s degree in Business Administration, Finance, Accounting, Business Analytics, Statistics, Data Science or related field required.
- Proficiency in Lean, DMAIC, and project management tools preferred.
- Excellent written and verbal communication skills.
- Self-starter with excellent critical thinking skills and eagerness to learn independently.
- Strong analytical skills with the ability to collect, study and interpret complex data.
- Advanced Excel knowledge
- Excellent interpersonal skills.
- Experience in process improvement, internal controls, and financial acumen.
| Licenses / Certification Required: | - Valid Florida Driver’s License or ability to obtain one within 30 days.
- Transportation Workers Identification Credential (TWIC)
| Physical Requirement: | - Tasks involve the ability to exert light physical effort in sedentary to light work
- May involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (20-30 lbs)
| Environmental Requirements: | - Office Environment usually
- Occasional work outdoors when reviewing projects.
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| The Canaveral Port Authority is an EO employer – M/F/Vets/Disabled |
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