- Bureau à Crosby
Description
Provides indirect patient care in the office setting. Greets and registers patients. Verifies patient demographic and insurance information. Performs clerical duties. Meets the communication needs of the patient/family, office staff, and the medical staff. Participates in performance improvement activities.
Full-time (32-40 hours per week)
Requirements
- Ensures services are provided in an effective and efficient manner when providing secretarial, clerical and administrative support.
- Explains billing policies, collects copayments; refers patients without insurance to the billing office.
- Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients.
- Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members.
- Maintains a good working relationship with office staff members and providers.
*High School Diploma or equivalent
*Office/clerical experience is preferred
