Dental Front Office Assistant chez Gen4 Dental

At Nelson & Tillmann, we are committed to providing state-of-the-art dental care with a focus on patient comfort, safety, and well-being. Our services include general dentistry, periodontics, prosthodontics, endodontics, oral surgery, implants, sedation, and orthodontics. Our office exceeds all OSHA and CDC standards, ensuring a safe, welcoming environment for every patient.

We are seeking dedicated, compassionate professionals who thrive in a team-oriented environment and are committed to clinical excellence. From clinical staff to administrative roles, team members collaborate to provide exceptional patient care and a seamless dental experience.

Joining Nelson & Tillmann means becoming part of a supportive, professional team where your contributions are recognized, your skills are developed, and your work positively impacts the lives of patients. Staff benefit from advanced technology, professional growth opportunities, and a culture focused on excellence, safety, and patient satisfaction.

To learn more about our office, check out our website here: NelsonandTillmann.com

Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: 

• Work Life Balance  

• 3 Weeks PTO & 8 Paid Holidays

• Paid Parental Leave

• Medical/Vision/Dental Benefits 

• 401k Match 

• Professional Growth and Career Advancement Opportunities 

Key Responsibilities 

• Build and maintain productive schedules for our doctors and hygienists 

• Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients 

• Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing 

• Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment  

• Assist patients with understanding their treatment plan and increase dental case acceptance  

• Maintain patient records with strong attention to detail and adherence to HIPAA Privacy Practices 

• Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary 

Qualifications: 

• Customer service experience 

• Dental office experienced (preferred) 

Additional Information: 

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

Working Environment & Physical Requirements  

Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.