Center Manager chez BEST FRIENDS PET CARE INC
BEST FRIENDS PET CARE INC · Houston, États-Unis d'Amérique · Onsite
- Professional
- Bureau à Houston
Job Details
Description
Lead the Pack and Make a Difference!
Are you ready to be the driving force behind a team dedicated to creating a second home for beloved pets? Join Best Friends Pet Care, the 100% employee-owned, 100% employer-funded leader in pet hospitality. For more than 30 years we’ve been the go-to destination for pet care and are searching for a passionate, hands-on Center Manager to lead the charge with a collaborative approach, delivering unforgettable experiences for pets and their families.
Lead the Way:
- Be the trusted leader for our furry guests and their people. Ensure pets feel safe, cared for, and loved at every moment.
- Oversee daily care routines like feeding, medicating, grooming, exercise, and playtime—creating happy tails and wagging smiles (must be able to lift large dogs).
- Keep meticulous records to guarantee each pet’s health and behavior is closely monitored.
Set the Standard for Excellence:
- Enforce safety protocols and maintain a best-in-class boarding facility.
- Handle emergencies with ease in collaboration with your District Manager.
- Stay ahead of regulations and ensure every corner of the facility meets or exceeds Best Friends Pet Care standards.
Inspire and Empower Your Team:
- Recruit, mentor, and lead a team of 10+ dedicated animal care professionals in a positive work culture that celebrates open communication.
- Effectively serve as a liaison between frontline team members and headquarters staff, facilitating clear communication and collaboration.
- Build schedules that balance excellence in pet care with budget efficiency.
- Create a positive work culture that celebrates growth, teamwork, and open communication.
Delight Our Clients:
- Deliver exceptional service that leaves pet parents raving about their experience.
- Build lasting client relationships that foster loyalty, referrals, and a sense of community.
- Encourage feedback and champion ways to elevate the client experience.
Keep the Business Thriving:
- Take charge of payroll, budgets, and financial reporting in collaboration with your District Manager and full-time administrative support team.
- Manage inventory and coordinate purchasing to ensure supplies are always stocked.
- Collaborate with a creative marketing team to elevate community outreach, and partnerships to promote services and boost visibility.
Be the Multitasking Maestro:
- Seamlessly juggle responsibilities in a fast-paced, high-energy environment.
- Solve problems and adapt to challenges with professionalism and confidence.
- Keep everything running smoothly without letting a single detail slip through the cracks.
Why You’ll Love This Opportunity:
- Turn your passion for animals into a rewarding career in pet care.
- Lead a thriving facility where no two days are the same.
- Work alongside an amazing team in an environment filled with wagging tails and happy purrs.
Qualifications
What You’ll Bring to the Table:
- A bachelor’s degree in Animal Science, Business Management, or a related field (preferred).
- At least 2 years of management experience overseeing a team of 10+ employees(required).
- Hands-on animal care experience and a deep understanding of animal behavior, health, and welfare practices.
- A proactive, organized, and adaptable mindset in a bustling environment.
- Stellar communication skills and a proven ability to inspire, motivate, and lead.
- Financial management expertise, including payroll, budgets, and expense control.
- Desire to continue education and training with a dynamic pet care organization.
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