Taskforce Sales Manager chez undefined

PAH Management is seeking a TASK FORCE MANAGER to join the team. We offer competitive rates and great benefits. We are located in Addison, Texas, but position will travel to other states

Job Description
 At PAH Management, a Task Force Operations Manager is responsible for continually focusing on achieving assigned hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel. This role will be assigned to various operational management roles within a hotel based on the hotel’s needs. These roles can range from GM, AGM, Executive Housekeeper, F&B Manager, operations manager, and various others.

Responsibilities will include but not limited to:

• Ensure that associates are attentive, pleasant, and efficient in their interactions with guests, management, vendors and other associates.
• Tour the operating departments daily, adjusting as needed via department heads.
• Conduct weekly staff meetings, including weekly training sessions presented by managers and self-using the steps to effective training according to PAH Hospitality standards, and the review of previous and future sales and operations efforts.
• Meet all financial review dates and corporate directed programs in a timely fashion.
• Hold a monthly financial review with all department managers, M.I.D.'s and available supervisors.
• Ensure that all department heads maintain budgeted productivity levels and PAH Hospitality standard checkbook accounting procedures.
• Develop managers for future advancement through competency training and corporate sponsored training programs.
• In conjunction with the Director of Sales, conduct a daily meeting focusing on the number of prospecting and existing account calls each person will make and the potential business results of these calls.
• Play a pivotal role in hotel sales efforts, including calling on top ten accounts, meeting clients, hosting luncheons and receptions, and meeting with on-site contacts on a daily, weekly, and monthly basis.
• Participate in required M.O.D. coverage as scheduled.
• Maintain direct contact with and monitor the development of management trainees.
• Adhere to all PAH Hospitality policies, procedures, and train new managers to ensure compliance.
• Oversee and assist in the PAH Hospitality budget process as required.
• Ensure that training in service standards is taking place in each department using the steps to effective training according to PAH Hospitality standards, including compliance in all departments with PAH Hospitality Standard of the Week training.
• Assist in creating a positive collaborative environment which focuses on the guest, through employee development and motivation.
• Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
• Ensure complete processing of invoices daily by using the A/P process.
• Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.
• Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
• Ensure that employees are always attentive, friendly, courteous and efficient in their interactions with guests, managers and all other employees.
• Forecast monthly the hotel's financial position, by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast.
• Prepare and conduct all management interviews and follow hiring procedures according to PAH Hospitality S.O.P.'s. Ensure that all managers follow the standards in their interviewing and hiring procedures for departmental staff.
• Interview all prospective final candidates for any vacant management position within the hotel prior to any offer being extended.
• Perform all Executive Committee members’ performance appraisals according to PAH Hospitality S.O.P.'s and ensure that managers are following the standards in their administration of performance appraisals to their staff.
• Motivate, coach, counsel and discipline all management personnel according to PAH Hospitality S.O.P.'s and ensure that managers are following the standards in their administration of counseling and disciplinary steps.
• Perform any other duties as requested by the Vice President or Regional Director of Operations.
• Ensure that all employees receive fair and equitable treatment according to PAH Hospitality S.O.P.'s.
• Meet clients on the property, including meeting contacts and potential clients touring the property, to assist in the sales effort.
• Be in the public areas during peak times, greeting guests and helping as needed.
• Ensure procedures for handling of the hotel safe specifically regarding security and monthly safe audits are followed and occur.
• Ensure monthly credit meetings are conducted and take an active role in the hotel credit and collection policies.
• Complete required corporate training modules and become certified to train those as required.
• Ensure that all scheduled meetings take place on the property.
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Basic Qualifications 

• At least 5 years progressive experience in a hotel or a related field; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 3 to 5 years of related experience.

Preferred Qualifications

• Must be able to effectively communicate both verbally and written, with all levels of associates and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by associates and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and associates in an attentive, friendly, courteous and service-oriented manner.
• Attending all company required meetings and training.
• Maintain regular attendance in compliance with PAH Management Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Comply with PAH Management Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives and deadlines.
• Must be able to maintain confidentiality of information.
• Perform other duties as requested leadership.

Physical requirements:

• Long hours are sometimes required.
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
• Must have valid driver's license for the applicable state.