Destination Sales Intern chez City of Durango, CO

About the Department

As the Destination Sales Intern, you will gain hands-on experience in tourism sales, marketing, and client relations while supporting Visit Durango’s sales team. This paid, part-time internship offers a flexible schedule of up to 14 hours per week to fit your school commitments.

In this role, you’ll help manage Visit Durango’s customer relationship management (CRM) system and contact lists, assist with requests for proposals, and respond to data requests that guide strategic decisions. You’ll play an active role in projects that strengthen Durango as a destination, while also building your communication and customer service skills. Along the way, you’ll gain exposure to the field of destination marketing and management and see how sales efforts connect with broader goals of sustainable tourism and community well-being across La Plata County.

City of Durango’s Trail to Excellence
The City of Durango is a purpose-driven organization with more than 400 full-time and 300 part-time and seasonal employees across 15 departments, all working together to provide a wide range of services that keep our community running every day. From public safety and utilities to parks and recreation, our team is dedicated to delivering high-quality services that enhance the lives of all who live, work, and visit here.

At the city, we focus on continually improving how we work and serve the community. This effort is called the Trail to Excellence (T2E), and every employee plays a part in it. Whether you work outdoors, in an office, or lead a team, your daily efforts connect to the city’s mission of providing excellent service and reaching the city’s vision of being a multigenerational community that is authentic, diverse, engaged, thriving, and environmentally responsible. The full details of this vision are outlined in the city’s strategic plan.

As a member of our team, your work will be meaningful because:

• Your ideas help shape citywide improvements.
• The work you do ties directly into measurable goals.
• You'll be part of a system that values collaboration, innovation, and results.

We're looking for team members who share our core values of teamwork, dependability, professionalism, service, respect, innovation, and wellbeing — and who are excited to make a difference in the community we serve.

Position Duties

What You’ll Do in This Role:

• Help maintain databases to support informed decisions and planning.
• Respond to requests for data from community members and stakeholders.
• Assist in managing the Visit Durango customer relationship management (CRM) database.
• Support the upkeep of the tour operator and meeting planner contact database, keeping it accurate and useful.
• Work with the Destination Sales Specialist and Destination Communications Strategist to plan itineraries for familiarization tours and site visits.
• Assist with the in-person coordination of tours and site visits.
• Track and manage requests for proposals (RFPs), respond to leads, distribute information, and follow up with contacts.
  

Minimum Qualifications

You Have:

• A high school diploma or GED equivalent and are currently an undergraduate student or a recent college graduate.
  

You Will Succeed in This Role If You:

• Communicate clearly and professionally, both in writing and verbally.
• Stay organized, manage your time well, and reliably complete tasks.
• Are curious, eager to learn, and comfortable using computers and new software.
  

Other Qualifications

What We Can Offer You: The following perks are available for part-time and seasonal employees.

• Free pass to the Durango Community Recreation Center and Chapman Hill Ice Rink and Ski Area
• Free Transit pass
• Eligibility to participate in the City’s Annual Wellness Challenge and a chance to receive prizes and cash rewards
  

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