Code Compliance Supervisor chez City of Gaithersburg, MD
City of Gaithersburg, MD · Gaithersburg, États-Unis d'Amérique · Onsite
- Professional
- Bureau à Gaithersburg
About the Department
Applications are being accepted for a full-time Code Compliance Supervisor to plan, implement, coordinate, direct, and supervise the activities of the Code Compliance Team within the Neighborhood Services Division of the Department of Community, Neighborhood, & Housing Services.
This position oversees the day-to-day activities of the Code Compliance Team responsible for addressing a variety of code violations which have an impact on public health, personal safety, property values, and overall welfare and quality of life for the Gaithersburg community. The position reports to the Neighborhood Services Division Manager and supervises four full-time Code Administration Officers.
Must have advanced technical knowledge and operational expertise in code compliance programs, practices, and methods applicable to a municipal setting and be able to quickly develop a working knowledge of City ordinances and codes to be successful in this position. The ideal candidate will be well-organized, innovative, and creative in approaches to problem-solving while demonstrating good judgment and will be an excellent communicator with outstanding people skills, as the position requires extensive contact with City staff, officials, residents and property owners, business owners, representatives of outside agencies, and the general public. Must be an engaging and accessible manager who leads by example, values professional development, embraces ideas and contributions from others, and coaches, mentors, and supports new and long-term staff to new goals and objectives. Fluency in English and Spanish is highly desirable.
Starting salary for this position is negotiable within the anticipated target hiring range ($95,000 to $105,000) and will be offered at a level consistent with the experience and qualifications of the candidate. We provide comprehensive insurance benefits (medical, dental, vision, long-term care, life), paid time off, generous retirement contributions, tools to assist with paying down student loan debt and managing student loans, training and professional growth opportunities, and excellent work/life balance.
Position Duties
What you will do with us:
- Oversee, direct, coordinate, manage, and participate in the work of the Code Compliance Team including inspections, case management, reporting, case resolution, and compliance.
- Interpret and enforce the provisions of applicable federal, state, and local codes.
- Lead/manage activities and supervise the work of Code Compliance Team personnel; plan, organize, and assign work activities, projects, and programs; provide instruction and answer questions; coordinate the scheduling and completing of work by determining operational priorities, resolving workload problems, and ensuring effective utilization of available resources; recognize and mentor talent; evaluate performance; encourage/support training and development opportunities; participate in selection, hiring, and training of new staff.
- Provide guidance regarding compliance activities, site investigations, scheduling, code interpretation, and policies and procedures; champion collaboration, team building, and the values of the organization through example and accountability.
- Receive/answer questions/complaints from the public; ensure that all complaints received are prioritized, assigned, and investigated within adequate response times.
- Respond to and determine best course of action to resolve more complex or sensitive compliance cases; initiate problem resolution.
- Perform the full range of Code Administration Officer duties as needed; participate in field activities and investigations; may issue citations and collect/prepare/submit evidentiary documentation and case materials; may testify in court regarding compliance issues.
- Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures and make recommendations for improvement.
- Participate in development and administration of Division budget; monitor revenue and expenditures and implement adjustments as needed.
- Provide code related information to community/neighborhood associations; give presentations on code compliance; prepare and distribute educational materials.
- Oversee and ensure timely responses to zoning verification requests (VZOs) received from the Department of Planning & Code Administration, delegating as appropriate.
- Manage or delegate the processing of City noise waiver requests and timely issuance of permits.
- Lead coordination of quarterly Council in the Communities program in partnership with the City Clerk’s Office and Division Manager; schedule events, reserve facilities, prepare materials, and ensure residents are notified.
- Assume the duties and responsibilities of the Neighborhood Services Division Manager as needed/assigned.
- Provide outstanding service, pursue continuous improvement, and exceed expectations.
Key job responsibilities are highlighted above; please click here to view the complete classification description for the Code Compliance Supervisor position. The classification description indicates the full salary range established for this position to provide opportunity for growth and development (Grade 112 in the City's FY 2026 Schedule of Salary Ranges).
Minimum Qualifications
What you will need to be considered:
- Relevant associate’s degree with major course work in public administration, business administration, planning, public policy, law enforcement, or closely related field.
- At least five (5) years of relevant code enforcement/compliance experience including at least one (1) year of experience functioning in a lead or supervisory capacity.
- An additional two (2) years of related experience as a code compliance inspector may substitute for the educational requirement; an additional two (2) years of closely related college level course work may substitute for two (2) years of required work experience.
- Driver's license valid in the State of Maryland and a safe driving record (required).
- International Code Council (ICC) Property Maintenance and Housing Code Inspector Certification or equivalent (required).
- International Code Council (ICC) Zoning Certification or equivalent (preferred).
- Strong and effective interpersonal, analytical, organizational, customer service, time/resource management, and written and verbal communication skills.
- Be resourceful, able to effectively manage multiple tasks and responsibilities, and able to shift priorities and focus when customer needs or division/department demands change.
- An attitude and work style that supports and promotes teamwork, collaboration, and positive relationships and complements the work environment and customer service goals of the Division, the Department, and the organization.
- Or any acceptable equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities to satisfactorily perform job duties.
Other Qualifications
Interested applicants must submit the following to be considered:
- A complete online application
- Current resume (attached to the online application)
- Letter of Interest (attached to the online application) - include why you are interested in this position and highlight the special skills and abilities that make you uniquely qualified to serve in this position
Review of applications will begin immediately, so prompt application is strongly encouraged. The position will remain open until filled; recruitment will close without notice when a sufficient number of qualified applications are received or all hiring decisions have been made.
This is a full-time salaried "exempt" position requiring a minimum of 40 hours per week (not eligible for overtime compensation under the provisions of the Fair Labor Standards Act and the City's personnel regulations). Occasional work on evenings, weekends, and holidays may be required. The position may accommodate limited situational remote work (at the discretion of the Division Manager and Department Director). Direct deposit of paychecks is a condition of employment for all City of Gaithersburg employees.
The successful candidate will be subject to a pre-employment background investigation. The City has established an alcohol-free, drug-free, and smoke-free workplace which applies to any person employed by, conducting business with, or applying for a position with the City. Each employee as a condition of their employment may be required to participate in pre-employment and reasonable suspicion testing. Employees classified as safety sensitive are also subject to immediate post-accident and random testing.
For more information about the position, please contact Neighborhood Services Division Manager Sebastian Andion at [email protected] or 240.805.1037. Questions regarding the online application process may be directed to the Department of Human Resources at [email protected] or 301.258.6327.
This recruitment will establish an eligibility list which will be used to fill the current vacancy and may be used to fill other openings in this classification which occur in the next 12 months.
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