Bilingual Patient Scheduling Coordinator: In-Office / Corporate Support chez Specialty Dental Brands

Description

Are you someone who thrives on helping people feel welcome and supported? Do you enjoy being a hub of coordination and communication? If so, we’d love to meet you. As a Patient Scheduling Coordinator with Specialty Dental Brands, you’ll be an essential face (well—a voice!) of our organization, helping patients connect with the right care across our network of specialty practices. 

Location: Salt Lake City, UT (This is an on-site role — you’ll be working at our Utah corporate office and supporting multiple practices across our network.) 

 In this role, you’ll:

• Be the first warm, helpful contact for patients and visitors—answering calls, addressing questions, or directing them to the right team, all while delivering exceptional service.
• Work with our internal referral program and CRM systems to keep patient info organized and workflows smooth.
• Educate patients about our services and help them understand next steps.
• Use our scheduling software and protocols to coordinate appointments and procedures across different office locations.
• Reschedule and adjust appointments as needed, with flexibility and a can-do attitude.
• Collaborate with teammates, respond to direction, and support leadership or colleagues when needed. Handle related administrative tasks to keep things running efficiently.

Requirements

What We’re Looking For

• Bilingual (English & Spanish) — you’ll communicate confidently and respectfully with Spanish-speaking patients.
• Previous experience in a call-center or customer service role is a plus, though not required.
• Familiarity with CRM systems and referral workflows is beneficial, but we’re happy to train you.
• Someone who thrives in a fast-paced, dynamic environment where adaptability is key.
• Excellent organization, communication, and interpersonal skills — you make people feel heard, valued, and understood. 

Why You’ll Love Working with Us

At Specialty Dental Brands, we don’t just support one practice — we support a community of specialty dental offices committed to excellence. Joining us means you’ll:

• Play a key role in helping patients across multiple locations get the care they need.
• Be part of a passionate, mission-driven team that values collaboration, innovation, and growth.
• Work in a corporate setting (no remote work for this role) where your contributions directly support the stability and expansion of our network. 
• Generous Paid Time Off (PTO) – recharge, relax, and enjoy a healthy work-life balance.
• Comprehensive Health Benefits – including medical, dental, and vision coverage.
• 401(k) with Company Match – invest in your future with our matching retirement plan.
• Growth Opportunities – we’re growing fast, and we love promoting from within. 

If you’re excited about this opportunity to combine your people skills, operational strengths, and passion for patient care in a collaborative and growth-oriented environment, we’d love to hear from you!