Technical Solutions Specialist - Server/Storage chez Ingrammicro

Accelerate your career. Join the organization that's driving the world's technology and shape the future. 

Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

Are you passionate about crafting innovative technology solutions that drive real business impact? As a Technical Solution Specialist, you’ll be at the forefront of designing and delivering comprehensive hardware, software, and service-based solutions tailored to meet the unique needs of our partners and their end-users.

This dynamic role blends technical expertise, customer engagement, and sales strategy—making it ideal for tech-savvy professionals who thrive in fast-paced environments and love solving complex problems.

Key Responsibilities

• Develop and present complete technology solutions that align with client business objectives.
• Collaborate with reseller and internal partners to identify budgets, timelines, and technical requirements.
• Expand sales opportunities by recommending relevant services, support plans, warranties, and adjacent technologies.
• Respond promptly to partner inquiries via email, phone, online chat, and Microsoft calendar bookings.
• Maintain high productivity and engagement metrics while ensuring customer satisfaction.

Required Skills & Qualifications

• High School Diploma required; Associate’s Degree preferred.
• 2–3 years of experience in technology sales, customer support, or solution design.
• Strong communication skills across various customer levels.
• Proficiency in Microsoft Office and related software tools.
• Ability to work independently and collaboratively within a team.
• Demonstrated initiative and openness to feedback for continuous improvement.

Core Competencies

• Customer-Centric Mindset: Build lasting relationships and deliver tailored solutions.
• Technical Aptitude: Stay ahead of digital innovations and tech trends.
• Problem-Solving: Analyze complex information to develop effective solutions.
• Adaptability: Thrive in changing environments and adjust strategies in real time.
• Collaboration: Partner effectively across teams to achieve shared goals.
• Integrity & Trust: Foster confidence through honesty and authenticity.
• Continuous Learning: Embrace growth through experimentation and feedback.

🌟 Why Join Us?

This is more than just a job—it’s a chance to be part of a forward-thinking team that values innovation, collaboration, and professional growth. If you're ready to make an impact and grow your career in tech solutions, we want to hear from you!

Apply today and become a key player in delivering cutting-edge technology solutions!

The typical base pay range for this role across the U.S. is USD $48,100.00 - $77,000.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

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