Sales Manager chez Emerald Hospitality Associates

Schulte Companies and DoubleTree by Hilton Leominster is adding to their busy sales office and is seeking an energetic, experienced, and hands on Sales Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What's in it for you? When you join Schulte Companies and DoubleTree by Hilton Leominster, you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies and DoubleTree by Hilton Leominster provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match for eligible associates

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

• Responsible for learning the hotel brand and strategy 
• Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience 
• Identifies and solicits new accounts in both guest room and event sales through site tours, cold calling via phone and on-the-road sales calls, and inquiries via email, phone, brand-related lead sources, and via in person connections at industry events.
• Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events 
• Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel 
• Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals 
• Coordinate details for own booked groups and events and others, as assigned by Director of Sales
• Achieve all predetermined sales goals for revenue and sales activity 
• Negotiate contracts according to company standards 
• Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented 
• Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures 
• Provide prompt and accurate responses to all client requests for proposals and information 
• Monitors local competitors to establish sales opportunities
• Completes daily/weekly/monthly reports as directed by the Director of Sales
• Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process 
• Provide prompt and accurate responses to all client requests for proposals and information 
• Perform various other duties as assigned to meet business objectives 

EDUCATION AND EXPERIENCE

• Minimum of High School education, post-high school education preferred 
• Minimum of two (2) years in applicable hotel service role; hotel sales experience preferred

KNOWLEDGE, SKILLS AND ABILITIES

• Outgoing personality 
• Always maintains a professional image through appearance and dress 
• Ability to work collaboratively with hotel service team in providing exceptional customer service 
• Clear, concise written and verbal communication skills 
• Strong computer literacy
• Demonstrate ability to achieve sales goals 
• Proactive sales approach; assertive and fast paced, driven to succeed 
• Excellent time management and organizational skills 
• Understands need-time strategy as developed by Director of Sales and Revenue Management 
• Must have flexible work hours that may include evenings, weekends, and holidays 

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Companies is an Equal Opportunity Employer.