Audit Support Analyst – Premiums & Claims Sampling and Reconciliation Support chez Resolutionlife

About Resolution Life

Resolution Life Australasia is one of the leading life insurers in Australia and New Zealand, with ~ 1 million customers with superannuation, investments and life insurance policies, managing approximately A$30 billion in assets and have 1,000 employees across Australia and New Zealand.

We value diverse backgrounds and perspectives, foster an inclusive, collaborative and flexible working environment, where everyone can thrive.  We are a fully enterprise agile organisation, and will support your professional growth and reward your contribution.

The Opportunity 

We’re looking for a sharp and organised Audit Support Analyst to join our Sydney team on a contract through to 31 March 2026. This role is key to supporting external audit processes by coordinating documentation for premiums and claims samples, tracing transactions across systems, and helping deliver high-quality balance sheet reconciliations. You’ll play a vital role in ensuring audit evidence is accurate, complete, and delivered on time enabling smooth execution and regulatory compliance.
 

You’ll act as the bridge between auditors and business units, working closely with teams across Finance, Claims, and Customer Service to gather and validate documentation. Your ability to manage competing priorities, follow through on audit requests, and resolve blockers will be essential to keeping everything on track. Clear communication and strong stakeholder relationships will be central to your success.
 

Beyond day-to-day coordination, you’ll contribute to process improvements by identifying ways to streamline sample collection and reconciliation workflows. You’ll maintain detailed tracking, support post-audit reviews, and ensure all activities align with internal policies and risk protocols. If you thrive in fast-paced environments and enjoy working across teams to deliver results, this role offers a great opportunity to make a meaningful impact.
 

Your Story
We have adopted agile ways of working, providing a flexible environment for individuals to make a significant contribution to our success through the application of their skill and experience. To thrive in this environment ideally a candidate has the following attributes:

• Experience in financial services, insurance, or audit support roles.

• Strong organizational and communication skills.

• Familiarity with claims and premium processes.

• Experience in the reconciliation of balance sheet accounts.

• Proficiency in Excel and document management systems.

• Ability to work under pressure and manage multiple deadlines
   

Why Join Us?

At Resolution Life Australasia, we provide a flexible work environment and access to a range of employee benefits that will support you both personally and professionally including:

• Career pathways, including local and global mobility opportunities

• Leading Learning Platforms and support in professional development

• Health and Wellbeing Programs

Accessibility and Checks
Before commencing employment in this role, you will need to provide two references, full working rights and complete police and credit checks through an online provider. As an equal opportunity employer strongly committed to working in a diverse and inclusive workforce you will be provided with any support or accessibility requirements throughout your interview process. Please feel free to contact our Talent Team directly at [email protected].

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