SafetyCulture is a customer and product-led SAAS company, our mission is to help working teams get better every day, our technology platform and products give front line workers a voice and leaders the visibility to make smart decisions when driving safety, quality and continuous improvement.
At SafetyCulture, our onboarding and monetisation teams are focused on creating seamless and impactful initial customer experiences, setting new users up for success. Are you a visionary Senior Product Manager with a passion for product-led growth and a deep understanding of customer psychology? Do you thrive on creating exceptional user experiences that drive engagement and value?
Based in our vibrant Sydney HQ in Surry Hills,the Senior Product Manager be instrumental in shaping the end-to-end journey for new users – from their very first interaction through to conversion and long-term success. At SafetyCulture, our customers are scaling rapidly, and we're evolving right alongside them. This is a leadership role where your seasoned experience will drive significant impact and growth.
What you'll do:
Own the Journey: Lead the strategy and execution of frictionless onboarding flows and impactful monetisation experiences.
Drive Growth: Partner closely with design, engineering, data, and marketing teams to deliver innovative growth experiments.
Strategic Vision: Balance immediate impact with a long-term vision for scalable monetisation strategies.
Collaborate & Influence: Report to the Director of Product and own key relationships with Marketing, Support, Go To Market, Finance, and the broader business.
At SafetyCulture, our customers are scaling quickly — and we evolve alongside them. While this gives you a snapshot of the work you’ll take on when you join, the role will continue to grow and adapt over time. If you're ready to make a significant impact on a global scale and help shape the future of SafetyCulture, we encourage you to apply!
At SafetyCulture, our onboarding and monetisation teams are focused on creating seamless and impactful initial customer experiences, setting new users up for success. Are you a visionary Senior Product Manager with a passion for product-led growth and a deep understanding of customer psychology? Do you thrive on creating exceptional user experiences that drive engagement and value? Based in our vibrant Sydney HQ in Surry Hills, the Senior Product Manager be instrumental in shaping the end-to-end journey for new users – from their very first interaction through to conversion and long-term success. At SafetyCulture, our customers are scaling rapidly, and we're evolving right alongside them. This is a leadership role where your seasoned experience will drive significant impact and growth.What you'll do:Own the Journey: Lead the strategy and execution of frictionless onboarding flows and impactful monetisation experiences.Drive Growth: Partner closely with design, engineering, data, and marketing teams to deliver innovative growth experiments.Strategic Vision: Balance immediate impact with a long-term vision for scalable monetisation strategies.Collaborate & Influence: Report to the Director of Product and own key relationships with Marketing, Support, Go To Market, Finance, and the broader business.At SafetyCulture, our customers are scaling quickly — and we evolve alongside them. While this gives you a snapshot of the work you’ll take on when you join, the role will continue to grow and adapt over time. If you're ready to make a significant impact on a global scale and help shape the future of SafetyCulture, we encourage you to apply!
What are key responsibilities of the role?
Develop, own and execute the roadmap and strategy for growth capabilities such as onboarding, conversion and retention.
Use qualitative and quantitative data to identify opportunities to drive your product forward, and validate your impact.
Lead multiple, cross-functional development teams to deliver product experiences that delight and retain customers.
Collaborate with other product teams on dependencies and opportunities to build a holistic user experience across the SafetyCulture platform.
Communicate frequently to the broader business about your vision, roadmap, decisions and insights.
Own the success and metrics of your product area obsessively, and iterate effectively.
Demonstrate thought-leadership within your immediate working group, and drive a culture of experimentation and customer-centricity across the broader product, design and engineering function.
What are key capabilities needed for the role?
Knowledge:
Deep understanding of product-led growth (PLG) strategies and frameworks.
Expertise in onboarding best practices, activation funnels, and retention levers.
Strong grasp of subscription models, pricing, packaging and monetisation mechanics.
Familiarity with growth experimentation, A/B testing, and data-driven decision making.
Understanding of analytics tools (e.g., Amplitude, Tableau) and growth metrics.
Skills:
Strong analytical skills — comfortable interpreting data to uncover new hypotheses.
Proficiency in defining and tracking key growth metrics.
Skilled at running structured growth experiments with clear hypotheses and success criteria.
Ability to collaborate effectively across design, engineering, marketing, and sales teams.
We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK.
More than 28,000 organisations use our flagship products, iAuditor and EdApp, to perform checks, train staff, report issues, automate tasks and communicate fluidly. SafetyCulture powers over 600 million checks per year, approximately 50,000 lessons per day and millions of corrective actions, giving leaders visibility and workers a voice in driving safety, quality and efficiency improvements.
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
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