Informatics and Application Specialist chez CCM Health
CCM Health · Montevideo, États-Unis d'Amérique · Onsite
- Professional
- Bureau à Montevideo
DEPARTMENT: Information Systems
HOURS: Full-time/Exempt
This role is responsible for supporting and optimizing information systems, including the EHR, by training and assisting users, maintaining system access, and serving as a liaison between IT, quality, and operations. The position evaluates workflows, processes, and change requests to identify opportunities for efficiency and improved patient care, while also managing projects to ensure effective communication, scope, schedule, and quality outcomes. Acting as a subject matter expert and owner of assigned systems, the role ensures data integrity, performs analysis and reporting to support operations, quality initiatives, and regulatory requirements, and assists in developing methodologies for performance improvement and patient satisfaction measurement. With a focus on customer service, collaboration, and problem-solving, this position plays a key part in promoting a positive culture and driving continuous improvement across the organization.
EDUCATION/TRAINING:Informatics, Health Informatics, Quality Improvement, Data Management or related field of study
- Medical experience/background
- HIMSS certificate, such as CAHIMS, CPHIMS, but not required
- AHIMA certificate, such as CPHI, CHTS, but not required
EXPERIENCE:
- 2-4 years prior experience in healthcare setting and/or familiarity with healthcare systems (e.g., EHR) is preferred.
- Familiarity with health informatics in relation to quality assurance.
- Understanding of healthcare regulations.
SKILL(S):
- Strong verbal and written communications with internal/external customers and leadership.
- Ability to analyze organizational needs and implement, optimize, and support information systems, quality workflows, and clinical applications.
- Experience collaborating with IS, management, clinicians, and vendors on system planning, testing, training, deployment, documentation, and decommissioning.
- Proficient in project management, including planning, execution, monitoring, and closure.
- Skilled in documenting workflows, evaluating system changes, and monitoring adoption of new technologies.
- Data analysis and reporting expertise, including creating dashboards and performance indicators to support decision-making and quality initiatives.
- Strong problem-solving, adaptability, and process improvement skills with focus on efficiency, reliability, patient safety, and confidentiality.
- Ability to educate and support staff, troubleshoot issues, and serve as a resource for EHR users.
- Works independently and collaboratively as a team player; flexible in covering and learning new functions.
EXCELLENT BENEFITS:
- Paid Time Off (PTO) - up to 26 days per year
- Single Health Insurance premium paid in full
- Affordable Family Health Insurance Premiums
- Dental Insurance
- Life Insurance
- Vision Insurance
- Public Employee Retirement Association of MN (PERA)
- On-site Child Care Center
- Wellness Center Membership discount
CCM Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
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