Internal Affairs Manager chez City of Ocoee, FL

About the Department

The Internal Affairs Manager is responsible for managing and conducting fair, thorough, and objective investigations into allegations of misconduct involving both sworn and non-sworn personnel of the Ocoee Police Department. This role is essential in promoting accountability, upholding professional standards, and maintaining public confidence in law enforcement. All investigative activities must fully comply with the Florida Law Enforcement Officers’ Bill of Rights (F.S. §112.532–112.534), ensuring that officers are afforded all due process protections during administrative inquiries.

Position Duties

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such duties are a logical assignment to the position.

• Conduct and oversee internal investigations of alleged misconduct, use of force, or policy violations.
• Ensure all investigations involving sworn officers fully adhere to the Florida Law Enforcement Officers’ Bill of Rights, including providing timely notice, appropriate representation, and lawful interview procedures.
• Maintain strict confidentiality and detailed case documentation throughout the investigative process.
• Prepare comprehensive investigative summaries and present findings and recommendations to the Chief of Police.
• Identify trends and systemic issues to support policy, training, and agency culture improvements.
• Serve as liaison with external agencies, legal advisors, and city departments in all matters related to professional standards.
• Deliver training to department personnel regarding internal investigations, ethics, and the rights of officers.
• Participate in disciplinary hearings, grievance processes, and legal proceedings as needed.
• Manage databases for tracking, complaints, cases, and correspondence. 

Minimum Qualifications

Bachelor’s degree in Criminal Justice, Public Administration, or related field.  Minimum of 5 years of progressively responsible law enforcement experience, with 3 years in a supervisory or investigative role.

Candidates must have sworn law enforcement experience and a Florida law enforcement certification.

Must have a significant amount of professional experience in law enforcement investigations.

Completion of formal Internal Affairs training (e.g., FBI-LEEDA, IACP), experience testifying in administrative or legal hearings and experience leading an internal affairs or professional standards division preferred.

Other Qualifications

• Strong analytical and critical thinking skills.
• Strong investigative skills.
• Excellent written and verbal communication skills.
• Strong understanding of the Florida Law Enforcement Officers' Bill of Rights and internal investigative procedures.
• Experience using internal affairs case management systems (e.g., IAPro).
• Ability to work independently and as part of a team.
• High level of integrity and ability to handle sensitive information confidentially
• Ability to utilize various software tools.
• Knowledge of Florida Public records law, law enforcement accreditations standards, and applicable labor laws.

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