Operations Program Manager chez Astrodyne TDI
Astrodyne TDI · Hackettstown, États-Unis d'Amérique · Onsite
- Professional
- Bureau à Hackettstown
Summary:
We are seeking a mid-level Operations Program Manager to lead and coordinate all aspects of production program execution. This role is cross-functional and customer-facing, bridging supply chain, manufacturing, test, logistics, customer service, and engineering to ensure that customer commitments are met on time and in full.
This position centers on program ownership, coordination, execution, and cross-team problem solving. The Operations Program Manager partners with internal teams to ensure plans translate into results — while also rolling up their sleeves to execute critical tasks in systems and processes as needed.
Success in this position will be measured by on-time delivery performance, revenue attainment, and customer satisfaction.
Key Responsibilities
Program & Operations Management
- Own end-to-end execution for assigned customer orders and production programs.
- Develop and manage integrated schedules and deliverables, ensuring alignment across supply chain, manufacturing, test, logistics, customer service, and engineering.
- Track and manage key milestones, delivery dates, and revenue targets.
- Identify risks early, drive mitigation actions, and ensure issues are escalated and resolved rapidly.
- Support planning processes by providing input on lead times, material availability, and capacity requirements.
Customer & Stakeholder Communication
- Act as the primary operations point of contact for customers, providing timely status updates and leading program reviews.
- Collaborate with sales and account management to ensure smooth order handoffs and proactive communication on delivery expectations.
- Partner with internal stakeholders to align execution with business objectives and customer priorities.
Hands-On Execution & Systems Work
- Use internal ERP/MRP, scheduling, and production tracking systems to perform select operational tasks when needed.
- Support manufacturing and test workflows by coordinating part availability, expediting materials, and resolving execution bottlenecks.
- Contribute to continuous improvement initiatives and Lean projects aimed at improving throughput and reducing lead time.
Data-Driven Performance Management
- Monitor key metrics including on-time delivery, production throughput, lead time, and revenue realization.
- Conduct data analysis to identify trends, root causes, and performance gaps, and propose corrective actions.
- Support root cause analysis (RCA) and implement corrective and preventive actions (CAPA) as part of issue resolution.
Qualifications:
- Bachelor’s degree in engineering, operations management, business, or related field.
- 5+ years of experience in operations, program management, manufacturing, or supply chain roles.
Preferred Qualifications:
- Proven ability to manage complex, cross-functional projects from initiation through delivery.
- Strong analytical skills with the ability to interpret data and drive decisions.
- Excellent verbal and written communication skills, including experience in customer-facing roles.
- Demonstrated sense of urgency, ownership, and structured problem-solving in fast-paced environments.
Salary Range: $75,000-$85,000
AAP/EEO Statement
Astrodyne TDI is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, sexual orientation, gender identity, national origin, age, citizenship status, marital status, disability, military status, genetic information, or any other legally protected status.
NOTICE TO THIRD PARTY AGENCIES:
Please note that Astrodyne TDI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Astrodyne TDI will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Astrodyne TDI explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Astrodyne TDI.
