Syndicated Bank Loan Operations Manager chez Symetra

Symetra has an exciting opportunity to join our team as a Syndicated Bank Loan Operations Manager!

About the Role

The Bank Loan Operations Manager will oversee and manage the operational lifecycle of syndicated loan investments. This role is critical in ensuring accurate and timely trade settlement, cash flow processing, and data integrity within our loan investment portfolios and will work closely with front office bank loan team to ensure proper treatment of more complex transactions and portfolio holdings. The ideal candidate will have deep knowledge of syndicated bank loans, a strong understanding of loan agency and custody platforms, and a proven ability to manage operations teams and processes in a fast-paced investment environment.  This is a remote role with required travel to the Farmington office a several times per month.  

Company Overview

Symetra Investment Management (“SIM”) is a SEC-registered investment advisory firm with approximately $78 billion in assets under management as of March 31, 2025. Symetra Financial Corporation (“SFC”), a diversified financial services company with $68.4 billion in assets as of December 31, 2024, headquartered in Bellevue, Washington is the sole shareholder of SIM. SFC is also the holding company of Symetra Life Insurance Company (“Symetra Life”), which was founded in 1957, and has insurer financial strength ratings of ‘A’ by A.M. Best and Standard & Poor’s and ‘A1’ by Moody’s. Symetra Life is among the top 40 largest life insurance companies in the United States (based on statutory admitted assets as of December 31, 2024) and has approximately 2.3 million customers and over 2,600 employees nationwide. SFC is a wholly owned subsidiary of Sumitomo Life Insurance Company, a mutual life insurance company with head offices in Osaka and Tokyo, Japan. Founded in 1907, Sumitomo is one of the largest life insurance companies in Japan with $319 billion of assets as of March 31, 2024.  SIM currently has recently begun marketing its investment management services to third-party institutional investors. 

What you will do

• Loan closing: Oversee the day-to-day operations of loan closing, a process which includes review of trade details, signing of loan documentation, AML/KYC, movement of wires to fund bank loan trades and much more.
• Daily processing and Workflows: Ensure bank loan activity (e.g. paydowns, rollovers, interest payments, etc.) is processed accurately and timely in various systems. Ensure the team is processing based on best practices and workflows designed to create the most accurate performance, compliance, accounting and reporting results. Look for opportunities to automate processes and controls where appropriate.
• Reconciliations and Controls: Oversee and participate in the daily review and reconciliation of loan positions and transactions between the Trade Order Management System, agent banks and downstream systems to confirm completeness that all activity was recorded. Responsible for timely resolution of any issues identified. Additionally, be responsible for understanding the controls in place related to performance, valuation and data quality, and ensuring they are followed.
• Client relations: As a Registered Investment Advisor, SIM invests on behalf of institutional clients that require detailed information about their investments. Responsible for providing the information timely and accurately, and maintaining good relationships with clients. Participate in prospective clients’ due diligence process, including questionnaires and in-person meetings.
• Management: Provide guidance, training and hands-on leadership to a small team. In conjunction with management, develop pathways for career and skills advancement. Collaborate with other teams within SIM and senior management to ensure goals are aligned and to share knowledge. Stay current with market practices, regulatory changes, and industry standards affecting loan operations.

Why work at Symetra

"Symetra is a great company to work for. The culture is amazing. You will feel like home at Symetra." - Dina O., Plan Specialist

“I started my Symetra journey through a temp role in Agency Services. I appreciated the flexibility of remote work and the opportunity to learn new areas of the business. Leadership valued my ideas and gave me a chance to contribute and grow, which led to a full-time position. I’ve been able to join ERGs, expand my network, and continue learning on a range of topics. I stay because of the culture—Symetra truly invests in its people, promotes diversity and inclusion, and offers great resources to support both career development and work-life balance.” - Carena M.R.., Unit Manager

What we offer you

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
• Paid time away including vacation and sick time, flex days and ten paid holidays
• Give back to your community and double your impact through our company matching
• Want more details? Check out our Symetra Benefits Overview

Compensation

Salary Range: $103,300 – $172,200 plus eligibility for annual bonus programs