Community Coordinator chez Leland Management, Inc

Description

Join our Team! Leland Management is seeking a Community Coordinator for one of our communities in the Winter Haven, FL area. Join our team to learn why the Orlando Business Journal has named us one of Central Florida’s Best Places to Work for 15 consecutive years, including winning first place in our category for 2021! The position is full-time (Monday thru Friday from 8:30am to 5:00pm) with competitive pay and excellent benefits.

Overview:
We’re seeking a highly organized, personable, and proactive Community Coordinator to provide administrative and clerical support to the Community Association Manager and assist with event-related tasks. This role ensures seamless day-to-day operations of the HOA office, delivers outstanding service to residents, and contributes to the successful execution of community events. The ideal candidate brings professionalism, positivity, strong technical skills, and a passion for fostering a welcoming, well-managed community.

Key Responsibilities:

· Greet residents and guests; respond to phone and email inquiries in a professional and timely manner.

· Process amenity and gate access cards, Guest passes, and event ticket sales.

· Prepare and distribute meeting agendas, reports, minutes, and community communications.

· Support the ACC process by managing submissions, tracking progress, and notifying residents of outcomes.

· Maintain resident databases, HOA documents, and community records.

· Assist the Events Committee with calendars, flyers, newsletters, purchases, and entertainment.

· Coordinate work orders and communicate with vendors, contractors, and maintenance staff as directed.

· Provide on-site support at Board meetings and community events as needed.

· Monitor office supplies and equipment.

· Perform other duties as assigned to ensure smooth operations of the community.

Requirements

Qualifications:

· 2+ years administrative support or customer service experience preferred.

· Proficient in Microsoft Office Suite (Outlook, Word, Excel, Teams).

· Familiarity with Canva, Caliber software, and basic website updates is a plus.

· Strong written, verbal, and interpersonal communication skills.

· Excellent organizational and multitasking abilities, with keen attention to detail.

· Handles confidential matters with discretion and professionalism.

· Comfortable working independently and collaboratively as part of a team.

What We’re Looking For:

· A professional, approachable team player with a passion for working with people.

· A proactive self-starter with a positive, can-do attitude who seeks opportunities to improve processes.

· Someone who thrives in a community-focused environment and takes pride in delivering outstanding service.

· A flexible, adaptable contributor comfortable managing a variety of tasks in a dynamic setting.

· A collaborative team member willing to support occasional evening or weekend community events.

Apply today to be part of a dynamic team that supports a vibrant residential community.