Patient Coordinator - Medical Spa Front Desk chez Unitedaestheticsalliance

At Skin Artisans by Edina Plastic Surgery, we believe confidence is beautiful. Every patient interaction—from the first phone call to the final follow-up—is a chance to help someone feel more empowered, radiant, and aligned with the best version of themselves.As a Patient Coordinator at our Minnetonka location, you’ll be the welcoming face of our med spa, guiding patients through their aesthetic journey and ensuring an exceptional experience at every touchpoint.We’re seeking someone who is passionate about patient care, highly professional, and thrives in a fast-paced, beauty and wellness-driven environment.

Front Desk & Patient Coordination

Warmly greet patients in person and on the phone—setting the tone for a five-star experience

Schedule consultations, injectable treatments, skincare services, and laser appointments

Manage appointment reminders, confirmations, and follow-up communication

Present treatment plans, pricing, promotions, and financing options

Guide new patients through paperwork, intake, and EMR documentation (Nextech)

Communicate effectively with providers about patient goals and expectations

Practice Support

Maintain accurate patient records and documentation in our EMR system

Ensure HIPAA compliance and uphold patient privacy protocols

Collaborate with clinical and administrative teams to streamline operations

Support promotions and events by answering inquiries and booking patients

Assist with physical inventory counts of retail, injectable, and wellness products to ensure accurate tracking and replenishment

Professional Growth & Team Contribution

Participate in training sessions, meetings, and ongoing education to stay current with industry trends

Represent Skin Artisans with professionalism, polish, and kindness every day

Requirements

3–5 years of experience in healthcare, aesthetics, or high-end customer service

Excellent communication and organizational skills

Ability to multitask and stay calm in a dynamic environment

Strong computer proficiency (Microsoft Office; EMR experience a plus)

Passion for aesthetics, skincare, and helping people feel confident

Postuler maintenant