MR & CT SUPERVISOR chez SOUTHWEST MEDICAL IMAGING

Description

Job Title

MR CT Supervisor

Department

MR CT 

Reports to

MR CT Modality Manager

Status

Full Time/Non-Exempt 

 MR/CT Supervisor Position Summary

The MR/CT Supervisor oversees daily operations and staff within the MR/CT department, ensuring compliance with organizational policies and applicable laws. This role involves supervising, training, and evaluating employees, resolving departmental issues, and maintaining high standards of patient care and imaging quality. The Supervisor acts as a departmental leader, demonstrating strong problem-solving skills, composure under pressure, and a commitment to safety and customer service.

Key responsibilities include coordinating workflow, troubleshooting equipment and procedural issues, ensuring adherence to radiologist protocols, and maintaining quality assurance programs such as ACR compliance. The Supervisor also engages directly with patients to explain procedures, ensure comfort and safety, and monitor imaging quality. Strong leadership, technical expertise, and a collaborative approach are essential to foster a positive team environment and deliver world-class service.

 MR/CT Supervisor Detailed Responsibilities

• Supervises employees in MR/CT in accordance with the organization's policies and applicable laws. 
• Responsibilities include interviewing and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 
• Act as leader of department making sure all problems are solved in a timely manner.  
• Able to trouble shoot and work on a solution under stressful situations.  
• Maintains composure in difficult situations that may involve patients, radiologist, and co-workers. 
• May need to interview patient to explain MR/CT procedures and to request removal of clothing and metal objects which are hazardous to patient and equipment.  
• Positions patient on examining table and places specified coil. Review patient history for any indications that may change exam. 
• Follow protocols requested by Radiologist. 
• Enters data such as patient history, anatomical area to be scanned, orientation specified.
• Observes and communicates with patient throughout exam to monitor patient safety and comfort.
• Views images of area being scanned on monitor display screen to ensure quality of pictures. 
• Alerts staff, patients or caregivers entering magnet room to danger of wearing or carrying metal around magnet. 
• Other duties may be assigned.
• Monitor ACR and other QA programs making sure they are completed in their entirety.   

MR/CT Supervisor Specific Job Knowledge, Skill, and Ability

• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Uses reason even when dealing with emotional topics. Reacts well under pressure.
•  Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Demonstrates accuracy and thoroughness. Looks for ways to improve and promote quality. Applies feedback to improve performance. Meets productivity standards; Completes work in timely manner. Strives to increase productivity. 
• Customer Service - Demonstrates “World Class Customer Service”. Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance. 
• Teamwork - Exhibits objectivity and openness to others' views; Approaches others in a tactful manner; Gives and welcomes feedback; Contributes to building a positive team spirit; Able to build morale and inspires and motivates others to perform well; Supports everyone's efforts to succeed. Delegates work assignments; Provides recognition for results. Treats others with respect. Accepts responsibility for own actions; Follows through on commitments.
• Leadership - Exhibits confidence in self and others; Takes responsibility for subordinates' activities; effectively influences actions and opinions of others; Accepts feedback from others; Listens and gets clarification; Responds well to questions; Participates in meetings. Communicates changes effectively, displays willingness to make decisions; exhibits sound and accurate judgment; Includes appropriate people in decision-making process; Makes timely decisions. Continually works to improve supervisory skills.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. 
• Dependability - Follows instructions, responds to management direction; Keeps commitments; Commits to long hours of work when necessary to reach goals. Completes tasks on time or notifies appropriate person with an alternate plan. Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

Among the many benefits of a career with Southwest Medical Imaging, are the following:

• Medical, Dental & Vision Coverage
• Health Savings Accounts (HSA-available if enrolled in a high-deductible plan)
• Flexible Spending Accounts (FSA)
• Dependent Care Reimbursement Accounts (DCRA)
• Employee Assistance Program (EAP available if enrolled in Health plan)
• 401(k) retirement plan
• Paid Time Off (PTO)
• Company Paid Basic Life & AD&D Insurance
• Voluntary Life Insurance
• Voluntary Short Disability 
• Company Paid Long-Term Disability
• Pet Discount Program
• 6 paid Company Holidays 
• Floating Holiday, Jury Duty & Bereavement Leave
• Tuition Reimbursement
• Competitive Salary
• Leadership Mentoring Opportunities

Requirements

Education and Experience

Associate's degree (A. A.) or equivalent from two-year College or technical school  

Certificates, Licenses, Registrations

MRTBE, ARRT board certification in CT and MR must be obtained. 

Other Skills and Abilities

• I.V. Skills
• CPR certification required
• Must be flexible to work at multiple locations
• Must be flexible to work varied shifts.

Physical Requirements

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.