Human Resources Technician (Full-Time) chez City of Hollywood, Florida

About the Department

Come to a City that Builds Careers! As one of the largest cities in Broward County, the City of Hollywood provides an energetic, innovative and collaborative work environment for its employees. Want Top Notch Insurance? We offer low cost health insurance giving you the best value - Medical, Dental, Vision and Flexible Spending Plans. Need Work Life Balance? We have got you covered with a 4-Day Work Week and an Award Winning Wellness Program. And We Don’t Stop There. The City of Hollywood provides a generous Paid Time Off Program inclusive of 13 Paid Holidays, Vacation Leave, Personal Leave, and Sick Leave. Repaying Student Loans? Employees at the City with 10 years of public service and on-time payments qualify for the Federal Student Loan Forgiveness Program. Let’s Partner Together and Come Grow with the City of Hollywood. Apply Now!

For more information about this position and our competitive pay, benefits package and pension plan, refer to this job posting or our City website at https://www.governmentjobs.com/careers/hollywoodfl .

JOB SUMMARY:

Under general direction, performs technical-clerical work assisting in the development and maintenance of confidential Human Resources records, responding to inquiries pertaining to Human Resources policies and programs, assisting in the City recruiting activities and benefit administration. Employee is also responsible for a variety of clerical-administrative work in support of Human Resources program activities.  The employee exercises independent judgment while following established policies and procedures.  Demonstrates excellent customer service skills and professionalism in working with employees, vendors, and the general public.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Provides administrative support to the Human Resources Department.
• Greets and assists internal and external customers in person and by phone, analyzes complex requests and take ownership to identify solutions.
• Maintains the HRIS database (Oracle) with all employee and retiree information, and assists developing reports and researching technical solutions.
• Provides online applicant tracking software assistance to applicants applying for City employment.
• Communicates City rules and regulations, policies and procedures, and bargaining unit agreements to employees and applicants.
• Assists with employee contract negotiations, with regard to research and statistical information.
• Orders and maintains office supply inventory.
• Receives and processes invoices for payment; and prepares requisitions.
• Assists employees, dependents, and retirees in the completion of various benefit forms.
• Assists in preparing and coordinating the publication of recruiting materials, including recruitment and promotional announcements.  Communicates with candidates and counsels applicants regarding employment opportunities, job requirements and employment procedures; schedules applicants for testing.
• Schedules written, oral or performance examinations; and assists in reviewing and evaluating applications.
• Coordinate pre-employment functions to include conducting background investigations and credit checks, scheduling their pre-employment physicals and FDLE fingerprint screening. 
• Meets with new employees and explains all benefits and new hire information and assists employees with the completion of enrollment forms.
• Prepares onboarding and benefits enrollment materials for a variety of classification groups.
• Assists with facilitating employee wellness events (i.e.; health fair, flu shots, biometric screening, employee blood drive, etc.)
• Distributes benefits materials as needed (posters, memos, open enrollment packets, etc).
• Processes new hire, promotional and transfer paperwork. Manages and maintains employee information in various databases to include new hire entry, employee information changes, benefit changes, address changes, etc. 
• Maintain memos and update system and forms with approved changes (job descriptions - changes, newly created, reclassified, assignment pay etc.)
• Participates in salary and benefits surveys, employment verifications, public records requests and other requests from outside agencies.
• Responsible for preparing city staff identification and security badges, while ensuring accuracy to protect and limit access to restricted areas.
• Responsible for processing mail, monitoring and ordering office supplies, and preparing documents for off-site retention.
• Prepares and processes departmental payroll.
• Effectively and positively represents the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation.
• Establish and maintain effective and professional relationships with work colleagues, supervisors and managers.
• Performs related work as required for this position description only.

Position Duties

EDUCATION/EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required:

Associate’s Degree from an accredited college or university in Industrial/Organizational Psychology, Human Resources, Business or Public Administration or related field; supplemented by two (2) years professional experience in human resources; or an equivalent combination of training and experience. 

Additional education and experience or an equivalent combination of training and experience may be substituted for the above requirements.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Valid Driver’s License: With proof of automobile insurance 
• Background Check: Must have an acceptable background record
• Driving Abstract: Must have an acceptable driving record

KNOWLEDGE, SKILLS, ABILITIES: 

• Knowledge of federal, state, and local laws, ordinances, and regulations applicable to personnel management.
• Organizational skills required to establish priorities, maintain Human Resources files, and retrieve and prepare reports from such records as requested.
• Knowledge of modern records management techniques, including legal requirements for recruiting, testing, hiring and termination, and handling of complaints.
• Knowledge of Affirmative Action/EEO compliance.
• Knowledge of HIPAA and other applicable Federal and State laws pertaining to employment and health benefits.
• Ability to evaluate data and present sound conclusions orally and in writing.
• Ability to maintain confidentiality of records and information.
• Must be able to deal with constant interruptions.
• Ability to communicate effectively, orally and in writing.
• Ability to maintain complex records and an effective record keeping system.
• Ability to establish and maintain effective working relationships with department and division heads, employees, retirees, the public and board members.
• Ability to think critically about department needs and act upon them.
• Skill in the use of electronic office equipment and software (i.e. Microsoft Excel, Word, PowerPoint, and Access).

PHYSICAL DEMANDS:

The physical abilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job, the employee is regularly required to walk, sit, write, hear, speak and be required to exert up to 50 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. May require the use of fingers or hands to manipulate objects such as picking, gripping, or pressing. Specific vision abilities required by this job include close and distance vision, peripheral, and depth perception.   Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT:

Work is performed primarily in an office environment that requires the employee to be sensitive to change and responsive to changing goals, priorities, and needs.

Minimum Qualifications

Required Education and Background Information: Look over the announcement carefully to determine your eligibility. Please note minimum education and experience requirements. Closed competitive positions are open only to employees while open competitive positions are open to anyone who meets the minimum qualifications for the position. Evidence of a GED test score is required if submitted for high school diploma. Applicants are responsible for clearly documenting work experience and/or providing all relevant information at the time of application. Additional information will not be accepted after the announcement closing date.

Examination: Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: written examination, performance examination, education and experience evaluation, oral examination and/or other job related examinations.

You will be notified of the time and place of your examination when you file or later by mail. A passing grade is required on each part of the process. Repeated participation in any examination for which the same test is used is limited to once every 6 months. Your examination results will be sent by email as soon as possible after the grading is completed.

Final passing grades are used to determine a candidate's position on the eligibility list of successful candidates. Departments fill vacancies from this list. The top three names are considered for each vacancy unless otherwise modified. Those not appointed are returned to the eligibility list for further consideration in accordance with the Civil Service Ordinance. Your name will remain on a register for one year for open competitive examinations and two years for closed competitive except where labor contract conflicts.

Your name may be removed from an eligibility list prior to one year according to Hollywood's Civil Service Ordinance or labor contracts. Your eligibility may be canceled if you refuse a position or if you are not available for work. You are responsible for notifying the Employment Office, in writing, of any change in your address or telephone number.

Special Accommodation and Communication Needs: The City of Hollywood provides necessary reasonable accommodation in the examination process upon request to persons with disabilities. Such requests must be made PRIOR to any scheduled examination.

Veteran's Preference:   The City values the service that veterans and their family members have given to our country, and as such, proactively recruits and hires veterans and qualified spouses to the greatest extent possible.  Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements.  To obtain veteran's preference, candidates MUST submit a copy of separation papers (DD214) and meet eligibility requirements as stipulated by the Florida Statutes. For additional information, please refer to the Florida Department of Veterans' Affairs.

Other Qualifications

All successful applicants will be required to pass an extensive background which may include criminal history searches, driving history checks, credit report, courthouse searches, education verification, employment verification, professional license verification, or other search methods as deemed necessary for the position. In addition, the applicant will be required to undergo a medical examination, which may include a drug screening, prior to appointment.
  
EMPLOYMENT OF RELATIVES:  The City of Hollywood has an Ordinance which regulates the employment of relatives of City employees.   Effective January 28, 2008, a relative may only be hired under the following additional conditions: 

• The relative must have competed in an appropriate examination process as determined by Human Resources and be placed on a civil service eligibility list;
• The relative must be among the top three ranked candidates available on the certified eligibility list unless expanded by the Civil Service Board;
• The Department or Office Director and the Director, Human Resources must demonstrate that it is in the best interests of the City of Hollywood to hire the relative of a public officer or employee.

As of 12/15/2005 the City will require all newly hired employees to sign an affidavit affirming non-usage of tobacco or tobacco products within the last year prior to submission of application and will continue to be a non-user of tobacco products throughout employment with the City of Hollywood.
  
REASONABLE ACCOMMODATION: The Employment Office will make reasonable efforts in the examination and workplace to accommodate persons with disabilities. Please advise Human Resources of special needs by calling (954) 921-3216.
  
All applicants receive consideration for employment regardless of race, color, religion, gender, national origin, age, abilities, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression (except as limited by law, Personnel Rules, Collective Bargaining Agreements, or bona fide occupational disqualifications).

The City of Hollywood is an Equal Opportunity / Equal Access Employer.