Head of Bank Strategy & Transformation chez AMP Services Limited

If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. 

For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more positive and powerful for the future.

Help people create their tomorrow, while you create yours

We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we’ve been doing it for over 170 years. 

If we do our job well, we genuinely add to the prosperity of our country and its people. 

How you’ll make an impact

AMP Bank is part of the AMP Group and this is a critical role that will help lead the Bank towards its next stage of sustainable growth. AMP Bank operates two divisions, both serving Australian domestic customers. One (Lending &Everyday Banking) is focused on Home Lending, primarily via Intermediated channel (brokers / planners) and the second is a new Digital only division (AMP Bank GO), serving mini business and consumers, primarily around their Everyday Banking needs.

The Head of Bank Strategy & Transformation is a critical role in ensuring the Bank delivers against its strategy This role leads the charge in turning strategy into action. You’ll drive alignment, uplift agile delivery, and ensure our change portfolio delivers real value – fast. With a sharp focus on outcomes, people leadership, and innovation, you’ll help shape the future of the Bank and how we deliver for our customers.

You’ll make an impact by:

• Maximise value return via ongoing uplifts in agile centric ways of working across the end to end Bank portfolio
• Provide leadership, support and coaching for all Bank change resources, including those within business roles.
• Improving the sustainable practices and engagement of delivery teams
• Championing & reinforcing a culture of continuous improvement
• Ensure Portfolio metrics and analytics is in place and effective.
• Ensure strong and active business ownership, adoption and realisation of benefits from the change investment
• Foster and champion experimentation with new technologies, including AI across the Bank value streams

What you will bring to the team

• Demonstrated experience (10+ years) providing leadership and direction of major transformational/business Projects / Change Program, involving strategic value and high impact for the organisation.
• Demonstrated experience initiating & operating an Agile / lean way of working
• Experience in fostering & developing usage of emerging technologies, especially within AI & Data Analytics domains
• Financial Services industry experience is highly desirable.
• Deep knowledge of modern Portfolio Management principles, approaches, techniques and tools.
• Sound understanding of business strategy and architecture principles.
• Proven results in large and or complex scale change.
• Proven results in people leadership, talent management and working in matrix management structures.
• Proven experience in developing an innovation pipeline and effecting breakthrough change.
• Industry certification, including in Agile practices, required

You’ll thrive here if…

If you can adapt from BAU to the ambiguous with ease, you’ll do well here. Change is never easy, so bring your commitment, grit and growth mindset.

Because we run lean, you’ll be expected to jump in and deliver across a variety of areas. Meaning, you’ll be closer to the action and executive decisions that influence where we go next.

If you’re someone that can hold their own, you’ll find AMP quite liberating.

Why we think you’ll love working at AMP

Doing what we’ve always done is not an option, so your clever ideas will get airtime here. You’ll be encouraged to speak up and try new things. If they don’t work, we move on – better for it.

We know there’s no one way of doing things. So, you won’t have to sacrifice who you are or how you work to fit in here. We’re inclusive and flexible in many of the ways you’d expect. And in some of the ways you wouldn’t. As long as your health and wellbeing come first - at home and at work. 

In fact, most of what makes AMP such a welcoming, enjoyable place to work are our people. Wherever you go, you’ll find moments to connect, feel valued and do meaningful work. 

Whether it’s through our first-class leaders who are invested in you and your success. Through year-round opportunities to volunteer, fundraise and give back to the community. Or in the everyday challenges you face as we work together to strengthen this great organisation. Challenges that will stretch you, amplify your potential and compound the impact you have. 

We believe in the power of inclusion and diversity

We’re dedicated to fostering inclusion, diversity, and a warm feeling of belonging at AMP. It sparks creativity, ignites innovation, and turns up the dial on the quality of our decisions and performance. This not only makes our workplace more engaged, but also leads to better connections with our customers.

We're your allies in the search for the perfect fit - when you apply, let us know how we can support you to put your best self forward during our selection process. 

We're also committed to enhancing employment opportunities for Aboriginal and Torres Strait Islander people, so we enthusiastically encourage candidates from these backgrounds to apply and explore our Reconciliation Plan on our website.

Ready to create your tomorrow?

If you’re someone who sees opportunity where others see challenge, come and work with us in smart, progressive ways as we transform an iconic Australian brand for the future. And, through a series of career-defining moments, create your own tomorrow.

Don’t procrastinate! We review applications when we get them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date.

Looking forward to meeting you.