Junior Cloud Specialist chez OTAVA

The Junior Cloud Specialist is an entry-level technical role responsible for monitoring, analyzing, and supporting OTAVA’s hybrid cloud infrastructure. This position involves working within the Network Operations Center (NOC), assisting with system administration for Windows and Linux environments, and helping ensure the stability, security, and performance of customer solutions.

The role is designed for individuals at the early stage of their IT career who are eager to learn, grow, and develop expertise in cloud technologies. With structured training and exposure to VMware, Veeam, Zerto, networking, and automation tools, this position provides a foundation for advancement within OTAVA’s cloud operations team.

Role Responsibilities

• Perform searches and analysis within the auditing system for checking systems updates
•  Perform searches and analysis within the auditing system to verify system updates.
• Conduct monitoring activities within the Network Operations Center (NOC).
• Develop and maintain technical documentation.
• Analyze cases and provide solutions following established Standard Operating Procedures (SOPs).
• Support system administration for Windows and Linux, including security concepts, patching, upgrading, and provisioning.
• Work independently with minimal guidance while maintaining strong motivation and direction.
• Demonstrate attention to detail, strong analytical skills, and problem-solving abilities. 

Experience:

• 0–3 years of experience in IT, systems administration, networking, or related field.
• Bachelor’s degree in Computer Science, Information Systems, or related field preferred (equivalent training or experience will be considered).
• Strong problem-solving skills and ability to identify efficiency opportunities.
• Basic knowledge of:
• Windows/Linux system administration
• Networking fundamentals and operating system functions
• Disaster recovery (DR) concepts and backup functionality
• Experience with Microsoft Office Suite.

Required Experience Knowledge, Skills, and Abilities:

• Good customer service and communication skills
• Interest in automation and scripting.
• Exposure to firewalls, LogicMonitor, and monitoring tools.
• Excellent troubleshooting skills across phone, email, ticketing systems, and documentation.

What We Offer:

Attractive compensation package base ($35 - $40K), plus bonus, 401(k) match, medical, dental, vision, and life insurance, generous PTO, paid volunteer time off, paid parental leave, and working with world-class co-workers who are just as dedicated and as awesome as you are. 

What about Otava?

As a global leader in secure, compliant, enterprise-class cloud hosting, we deliver a full range of solutions from colocation to private and hybrid cloud computing. We’re creative thinkers who love to serve others, automate where possible, and change when required. We’re about putting people first – our employees and our customers. We have a customer-centric focus and go all in, on helping our customers protect and manage their data.  We aim for superior customer service in everything we do and strive to get even better. 

Our onboarding process is designed to ensure a seamless integration into the OTAVA team. From day one, you'll be welcomed by a team dedicated to making your transition smooth and enjoyable. Your growth is our priority. Our training programs are tailored in partnership with all our technology vendors to ensure you have the skills and knowledge needed to excel in your position. Whether you're a seasoned professional or just starting your career, there's always room to learn and grow at OTAVA.  

Working at OTAVA means being part of a team that values your expertise, fosters professional growth, and provides opportunities to make a significant impact. Join us as we continue to push boundaries and shape the future of secure, and intelligent multi-cloud solutions. 

Joining OTAVA means embarking on a journey of growth, innovation, and professional fulfilment. Our commitment to your success extends beyond recruitment; it's about creating an environment where you can thrive and make a meaningful impact.