- Professional
- Bureau à Alabaster
Heart South Billing Office: The position is located in the Alabaster office at Heart South Cardiovascular and reports directly to the Revenue Cycle Director for all matters, including job duties, performance evaluations, approval of leave and other assignments as deemed necessary for the benefit of Heart South.
Nature of Duties: Process insurance and patient payments in a manner consistent with medical, administrative, ethical legal and regulatory requirements of the health care system. Communicate with patients, doctors and other staff members in a professional, timely and courteous manner. Specific Duties: • Process insurance and patient payments • Insurance follow up • Answer patient calls • Learn Centricity functions and operations • Follow all HIPPA guidelines concerning PHI and patient confidentiality • Must be able to multitask in a fast-paced clinical setting
Qualifications: Education: High school diploma/GED Experience: Medical office and billing experience required. CPT and ICD-10 knowledge required
Performance Requirements: • Ability to multi-task, manage details and organize efficiently and effectively • Ability to read, interpret and apply policies and procedures • Ability to set priorities among multiple requests • Ability to effectively interact with patients, medical and administrative staff and the public • Ability to use EMR, other relevant computer hardware and software, telephone, copier, fax machine and other standard medical office equipment
Mental/Physical Requirements: Involves sitting approximately 75 percent of the day, walking or standing the remainder, using computers and telephones
