Director of Facilities Services chez Broward Center for the Performing Arts

POSITION SUMMARY

The Director of Facilities Services leads and manages the Facilities Services Department in the meticulous maintenance of the Broward Center for the Performing Arts (BCPA) facility, providing customer service to internal and external customers, and managing expenditures to ensure the BCPA's, and other Performing Arts Center Authority (PACA) managed facilities environment, and physical appearance supports its image as a premier performing arts center.

ESSENTIAL FUNCTIONS

• Supervise department staff and work with Human Resources and Vice President of Operations to ensure staffing decisions and actions are consistent with organizational goals.
• Lead and manage the Facilities Services Department Staff in providing responsive, timely, maintenance support to all internal customers.
• Seek out, be receptive to, and respond to input from all departments regarding ideas and issues on improving and/or expanding Facility Services' customer service and functions in order to provide better maintenance of the BCPA facility.
• Provide necessary training to all Facilities Services Staff in order to ensure staff has all necessary skills and knowledge, including regulations, codes, laws and standards, to appropriately carry out their identified roles.
• Work with management and staff to monitor safety procedures, to identify issues, and develop and implement solutions and strategies.
• Maintain EMS equipment.
• Prepare and manage an accurate and implementable division budget in order to minimize expenses.
• Work with the Finance Department to develop, implement and maintain strategic, fiscal, and capital improvement plans for the Facilities Services Department.
• Monitor center activity in order to staff appropriately.
• Provide required department budget reports in order to monitor and manage expenses.
• Develop maintenance and replacement schedules in all areas of the building, including landscaping, furnishing, painting, and decorative appointments, janitorial, security, mechanical and electrical.
• Develop processes and procedures to inspect, evaluate and monitor the facility for 100% compliance with, city, state and federal laws and code regulations.
• Maintain current knowledge of changes in local, state and federal regulatory requirements by reading publications, actively communicating with appropriate contacts and attending meetings when necessary in order to identify, document and follow through with compliance of required amendments.
• Act as major purchasing agent for the facilities.  Oversee the development of bid specifications for operations and purchasing of all equipment and construction to the facilities to ensure fair pricing and highest standards of equipment and service.
• Implement risk management and increasing the safety and performance of daily operations.
• Develop comprehensive energy management program to ensure efficient operation of the venue while maximizing lifespan of the mechanical systems.
• Oversee the HVAC energy management computerized system and the maintenance with the vendor of the system.
• Assist with agreements, permits, amendments, and other property agreements for the Facilities Services Department.
• Develop strategies and procedures for a comprehensive energy management program utilizing technology and practices available to allow the venue to run as efficiently as possible with equipment maintenance and lifespan strictly monitored.
• Develop relationships with vendors who will provide the center with the best products and services and to annually evaluate vendors to determine past year's performance in order to make recommendations to continue or change vendors.
• Develop, implement and maintain strategic, fiscal, and capital improvement plans to maximize facility upkeep and maintain optimal facility appearance.
• Track, and be accountable for, all current code regulations and standards as they relate to all aspects of the facility and verify 100% compliance of all applicable code regulations and standards.
• Review and be knowledgeable of all contracts and agreements pertaining to the Facilities Services Department and to verify compliance by all involved parties and take appropriate action to ensure obligations have been meet 100%.
• Will complete additional responsibilities as assigned.

CORE COMPETENCIES

• Customer Focus- Understand the needs of the customer (internal & external) and act accordingly to create an exceptional experience.
• Teamwork- Work as a collaborative member of a group contributing to the overall mission, strategies and goals.
• Accountability- Take ownership for deliverables and actions and contribute value to the organization.  Accept responsibility for actions and outcomes.

KNOWLEDGE AND ABILITIES

• Able to maintain a physical presence at designated work locations, maintaining regular attendance, punctuality and work a flexible schedule including nights, weekends, and holidays as events required. 
• Able to communicate effectively, both written and verbally, in English. 
• Able to supervise all aspects of a department.
• Knowledge of building construction and utilities maintenance.
• Knowledge of equipment maintenance and of the tools, materials, and practices of the trades.
• Knowledge of occupational hazards and the local, state, and federal rules and regulations applicable to the assigned work.
• Knowledge of preventative maintenance procedures and techniques.
• Knowledge of reading blueprints and schematics.
• Knowledge of energy management procedures and HVAC operational strategies, to include sequencing of operations of mechanical systems.
• Knowledge of public representation and tenant retention of Indoor Air Quality, recycling and total quality management.
• Skilled in Windows based programs, including Word, Outlook, Excel, and PowerPoint.
• Able to keep records and prepare reports.
• Able to work effectively and positively with others.

SUPERVISORY RESPONSIBILITIES

• Facilities Project Manager
• Facilities Manager
• Facilities Services Supervisor(s)
• Maintenance Technicians (I, II, III)
• Painter

DESIRED EDUCATION AND EXPERIENCE

• BS/BA or Higher: Business/Facility Management/Engineering/or any equivalent combination of training and experience.