Payroll Manager chez Citigroup Bank (C&N)

Who are we?

For over 160 years, C&N has been committed to creating value through lifelong relationships with our customers, communities, shareholders, and teammates. What sets us apart from other banks is our unwavering dedication to embodying our values of teamwork, excellence, respect, responsibility & accountability, integrity, and having fun in everything we do, daily.

From partnering closely with our customers and guiding them toward their life aspirations to supporting our local communities through our many initiatives, including “Giving Back, Giving Together,” to making the best decisions for the long-term interests of our shareholders, C&N is committed to being the only financial institution that our customers will ever need.

At the heart of what we do are our employees! C&N is a team of passionate, imaginative professionals dedicated to making a positive difference. We believe in fostering a culture where every employee thrives. Join us to be part of a team that values innovation, collaboration, and excellence, where your career aspirations are supported, and your talents are appreciated.

Who are you?

You’re a payroll professional with proven expertise in managing end-to-end payroll processes and a passion for accuracy, compliance, and continuous improvement. As Payroll Manager, you’ll oversee C&N’s bi-weekly payroll using UKG (UltiPro) and administer our Asure Time & Attendance system. You’ll serve as the go-to internal resource for payroll and timekeeping, ensuring employees are supported while keeping systems running smoothly.

You thrive on detail, enjoy problem-solving, and bring strong communication and leadership skills to every project. If you’re ready to combine technical expertise with people-first service in a high-impact role, this may be the opportunity for you.

You will be responsible for:

1. Managing bi-weekly payroll in UKG, including imports, validations, reconciliations, and compliance reporting.

2. Administering Asure Time & Attendance, configuring rules, resolving timecard discrepancies, and ensuring accurate integration with payroll.

3. Configuring and maintaining payroll systems, testing and implementing updates, and coordinating with Mosaic Consulting Group for troubleshooting and enhancements.

4. Ensuring compliance with wage and hour laws, payroll tax regulations, and organizational policies.

5. Preparing payroll, tax, and benefits reports and reconciling postings to the general ledger.

6. Supporting month-end, quarter-end, and year-end activities, including reconciliations, W-2s, 1099s, and tax filings.

7. Serving as the primary contact for payroll and timekeeping questions, providing clear, timely support to employees and managers.

8. Identifying process improvements to increase payroll efficiency and accuracy.

Requirements:

Education & Experience – An Associate’s degree in Accounting, Business Administration, Human Resources, or a related field is required; a Bachelor’s degree is preferred. Candidates should also have 6–8 years of progressively responsible payroll experience with proven expertise in end-to-end payroll processing. Experience with UKG Payroll (UltiPro) is required, including both payroll processing and system configuration. Experience managing and configuring time and attendance systems (Asure preferred) is strongly desired. An equivalent combination of education and experience may be considered.

Skills – You should possess well-developed abilities and a proven track record in the following areas:

• Strong communication (verbal, written, and interpersonal)

• Analytical mindset with the ability to interpret financial and payroll data

• Accounting knowledge, including payroll reconciliations and general ledger postings

• Active listening and relationship-building skills

• Critical thinking and sound decision-making abilities

• High attention to detail and organizational skills

Key Competencies – The combination of skills, behaviors, and attributes required to perform effectively in a role and achieve organizational goals include:

• Instills Trust: Maintains integrity, follows through on commitments, and earns credibility through consistent actions.
• Manages Complexity: Analyzes situations, gathers data, and evaluates options to solve complex problems effectively.
• Business Insight: Understands business operations, market trends, and applies knowledge to drive results.
• Interpersonal Savvy: Builds positive relationships across levels, functions, and cultures with diplomacy and tact.
• Plans & Aligns: Sets goals aligned with organizational priorities, creates actionable plans with milestones, and prepares effective contingencies.

Why C&N?

At C&N, we’re more than just a team – we’re a community working together toward a shared mission: the success of our customers, teammates, shareholders, and communities.

• Achieve & Grow: Your success is our success. At C&N, you’ll grow alongside our customers as we work together to achieve meaningful goals.
• Learn & Develop: Collaboration is at the heart of what we do. You’ll learn from and with your teammates, fostering both personal and professional growth.
• Contribute & Be Rewarded: Your contributions make a difference, and we recognize your impact through competitive rewards and career advancement opportunities.
• Share & Celebrate: Together, we give back and celebrate the milestones that matter to our communities.

We’re proud of our award-winning workplace culture, recognized repeatedly with the NBRI Circle of Excellence Award. At C&N, we live our values every day, creating a supportive, inclusive, and dynamic environment where you can thrive.

Comprehensive Benefits for Your Success:

At C&N, we offer more than just a competitive salary – our robust benefits package is designed to support your well-being, career growth, and work-life balance. Highlights include:

• Paid Time Off: Generous vacation, personal, sick, family sick, and community service leave.
• Retirement Savings: 401(k) with pre-tax and ROTH contribution options and a safe harbor match, plus an Employee Stock Ownership Plan (ESOP).
• Health & Wellness:
• Health, dental, and vision coverage, including employer-paid premium options for employee-only coverage.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for medical and dependent care.
• Employer-paid life and disability insurance.
• Additional voluntary coverages to meet your unique needs.
• Career Development: Access to education and development programs and ongoing support for personal and professional growth.

With C&N, you can customize your benefits to fit your life while growing your career in a supportive and rewarding environment.